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Mercedes-Benz of Cary

Cary, NC

4.9
344 Reviews
Mercedes-Benz of Cary, a proud member of the Leith family of automobile dealerships, has been serving the Triangle community since January, 2003. We keep a wide selection of Mercedes-Benz new and Certified Pre-Owned vehicles in stock, and are ready to show you the features and benefits of the one that best suits your needs. We pride ourselves on holding to the highest standards of integrity, and strive to give unparalleled customer service at all stages of your purchase and ownership of your Mercedes-Benz. Our service technicians are Master Certified by Mercedes-Benz, and participate in ongoing training to keep up-to-date on the technology of your vehicle. When you are ready for service, you can take advantage of: Free courtesy shuttle, Free loaner vehicles, a newly remodeled showroom and customer lounge, Free Wi-Fi, Free refreshments, and a Free car wash with every service appointment! We hope to see you soon at Mercedes-Benz of Cary, It's easier here!
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2400 Auto Park Blvd.

Cary, NC

27511

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Showing 344 reviews

October 01, 2019

Outstanding Agent I came to the dealership with one specific car in mind. One agent I got in touch with didn't follow through. It was disappointing. I got Alex an More

by Happy Wife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alex Ward
Oct 01, 2019 -

Mercedes-Benz of Cary responded

Thank you for your review of Mercedes-Benz of Cary! Your positive feedback about your recent visit to our dealership is wonderful to read, and we will share your comments with our team to review. Thank you for mentioning Alex and Harry as well. Have a great week, and we hope you will visit us again soon!

September 30, 2019

Alex was fantastic! Not pushy at all. He wanted me to find the right car. He even brought one over from another dealership. He was very patient as I chose between 2 cars I really liked. I would highly re More

by M's Mom
Recommend Dealer
Yes
Employees Worked With
John Moriarty, Alex Ward
Oct 01, 2019 -

Mercedes-Benz of Cary responded

At Mercedes-Benz of Cary it's our goal to match our guests with the best cars for them and it's wonderful to hear this was your experience! Thank you very much for recommending Alex. We hope you continue to love your new vehicle!

September 29, 2019

Great experience ask for Rakesh P! Rakesh is awesome! From the beginning, he was always looking out for our best interest! Great communication from start to finish, plus a contagious po More

by Elisha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rakesh Patel
Sep 30, 2019 -

Mercedes-Benz of Cary responded

Elisha - It makes us smile to hear that from start to finish Rakesh delivered a five-star experience! We are so glad that he made it easy for you get into your new vehicle Congratulations from all of us at Mercedes-Benz of Cary!

September 21, 2019

AMAZING PERSON I told Ms Donna 2 years ago that I would buy a mercedes and she let me test drive and I kept in contact with her and the day finally came. She worked More

by DavidJW91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Scott
Sep 23, 2019 -

Mercedes-Benz of Cary responded

Thank you for such a fantastic review! We are overjoyed that Donna worked with you to help you get into your new Mercedes. Congratulations from all of us at Mercedes-Benz of Cary! We hope you have a wonderful week.

September 06, 2019

By far best car purchase experience I came in from a different state just to purchase here. Alex was AMAZING! The level of service that I was offered was beyond my expectations. My next More

by xco901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ward
Sep 06, 2019 -

Mercedes-Benz of Cary responded

Thank you so much for making the trip out to visit us at Mercedes-Benz of Cary! We are so glad that Alex made the ride worth it. Congratulations on your new car and safe driving!

September 01, 2019

Amazing Service l!!! Bert is very knowledgeable of the Mercedes brand, personable and patient. Although I live out of state, I would definitely return for such outstandin More

by LFrancis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Bowers
Sep 01, 2019 -

Mercedes-Benz of Cary responded

Thank you for your 5-star review of Mercedes-Benz of Cary! We are so pleased to read it was worth making the drive to our location for your new car. Thank you for mentioning Bert and we hope to see you again in the future! Have a great day!

August 31, 2019

Good Service I came to this dealership yesterday for servicing. The staff, especially Rakesh Patel, greeted me and treated me like an old friend. Everyone was so k More

by Marlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rakesh Patel
Sep 03, 2019 -

Mercedes-Benz of Cary responded

We love hearing from our happy customers and especially that our service has earned your recommendation. Thank you for the lovely compliments of Rakesh and taking the time to share your feedback. We are grateful for your business.

August 30, 2019

Buying new car Rakesh was wonderful to work with, respectful, knowledgeable, polite and understanding, would definitely recommend him. He made us feel welcome and co More

by newcargirl1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rakesh Patel
Sep 01, 2019 -

Mercedes-Benz of Cary responded

Congratulations on your new car and thank you for the glowing review of Rakesh's customer service. We know he takes so much pride in taking the best care of our guests and we're thrilled to hear your feedback. Thank you for choosing Mercedes-Benz of Cary!

August 27, 2019

Excellent customer by Donna Scott Donna Scott provided me with excellent customer service. Her product knowledge was impressive and she followed up as promised. I would recommend her More

by Julie K
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donna Scott
Aug 28, 2019 -

Mercedes-Benz of Cary responded

Hi Julie - Thank you for taking time out of your day to recommend Donna! We are so happy to hear that she delivered knowledgeable service and followed up to ensure you were a satisfied customer. All of us at Mercedes-Benz of Cary appreciate your business!

August 26, 2019

The best car buying experience ever From the moment we stepped into the door Rakesh made us feel at home. We had the car on the internet and he quickly pulled up the information on the More

by car buy 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Glass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rakesh Patel
Aug 26, 2019 -

Mercedes-Benz of Cary responded

What a fantastic review! It means the world to us that you had the best car-buying experience ever with us at Mercedes-Benz of Cary. We especially love that you felt comfortable working with Rakesh and that he delivered knowledgeable service. Thank you so much for the positive feedback. Safe driving!

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