Mercedes Benz of Cherry Hill

Diego was awesome and very easy to work with. He listened to my needs and we landed on the perfect vehicle for me. I highly recommend Diego! to my needs and we landed on the perfect vehicle for me. I highly recommend Diego! More

Excellent sales person, made it very easy to purchase the car. We’re not from the area but we wereNearby for several months. Diego made it very easy and he was extremely helpful. Thank you love the car car. We’re not from the area but we wereNearby for several months. Diego made it very easy and he was extremely helpful. Thank you love the car More

Diego has been and continues to be very helpful. He always follows up. I feel comfortable going to him. It’s been a good experience. always follows up. I feel comfortable going to him. It’s been a good experience. More

Diego went above and beyond to assist me in my most recent Mercedes Benz vehicle purchase. He helped me customize my vehicle and provided thorough detail of each feature. He is always there to help whe recent Mercedes Benz vehicle purchase. He helped me customize my vehicle and provided thorough detail of each feature. He is always there to help when I have a question or concern. I am highly satisfied with this whole experience. Thank you! More

Wiring with Diego was great. He communicated clearly and helped us get the exact car we wanted. He was professional, courteous, and checked in with us numerous times during and after our purchase. helped us get the exact car we wanted. He was professional, courteous, and checked in with us numerous times during and after our purchase. More

Diego provided exemplary service throughout my purchasing process. All questions were answered quickly via text/ phone call or email. He drove a sample Mercedes to my home so that I could see h purchasing process. All questions were answered quickly via text/ phone call or email. He drove a sample Mercedes to my home so that I could see how it would fit with a second vehicle in my garage. When my 450 GLE 2021 Mercedes arrived, Diego offered me a ride to the dealership to pick it up. Once in my new vehicle, he thoroughly explained in detail all of the salient features including all of the controls. Diego certainly exemplifies professionalism at its best. He was knowledgeable, polite, and patient. I would highly recommend him to any of my friends and colleagues. More

Diego was excellent to work with. He was transparent and honest throughout the sales process, and I would definitely work with him again in the future. honest throughout the sales process, and I would definitely work with him again in the future. More

Diego is very thorough and experienced. He makes the buying experience pleasant and enjoyable - which is what it should be when purchasing a new vehicle. He is commuted and his has great follow through buying experience pleasant and enjoyable - which is what it should be when purchasing a new vehicle. He is commuted and his has great follow through. Would buy from him again. There is a reason I drive from Ohio to New Jersey... More

I literally came to my appointment knowing the exact car that I wanted and the price that I needed to pay. Left 15 minutes later looking for another dealer to go to. that I wanted and the price that I needed to pay. Left 15 minutes later looking for another dealer to go to. More

THE WORST CUSTOMER SERVICE EXPERIENCE EVER IN SERVICE.My THE WORST CUSTOMER SERVICE EXPERIENCE EVER IN SERVICE. My mothers first time servicing her gle350 here, was recommended to TED by a former employee. THE WORST CUSTOMER SERVICE EXPERIENCE EVER IN SERVICE. My mothers first time servicing her gle350 here, was recommended to TED by a former employee. NO COMMUNICATION. Had to ASK REPEATEDLY for an email copy of the estimate over the span of 3 days (they didn't even bother to get her email at her drop off for service). Don't expect a service loaner if you did not purchase your car from them, even though paying over 1K for the services done. ANGELA BROWN, the "Service Manager" has the same customer service skills as an over worked food industry employee. Everyone had an attitude when speaking to them and questioning the RO bill, they literally could CARE LESS. Car was in service for 5 days for a "4 hour job" because it was PULLING TEETH to get ahold of someone and have them send the RO to approve any work. I've never experienced anything like this working in the industry for over a decade. Tried to overbill hours until I questioned and then "oh, sorry I was given the wrong information" -- If your looking to get a swift kick in the gut and talked to like your beneath them, then head on down to Mercedes Benz of Cherry Hill. I wish we would have read the reviews before going, as these two we dealt with appear to have this issue with multiple people. Glad Cherry Hill Imports really cares what customers think! (had to give at lest one star to post review) More