Mercedes Benz of Cherry Hill

Sales worst experience and lies ever worst experience and lies ever. I was trading in a vehicle they quoted me a price on the vehicle then they made me an offer on the new vehicle I was l worst experience and lies ever. I was trading in a vehicle they quoted me a price on the vehicle then they made me an offer on the new vehicle I was looking at .I gave them all my information along with my Social Security number And my other parts of my formation the deal was complete but they needed paperwork to confirm that it was current on my mortgage. I then reached out for the general manager .. send him all the information that I was Karen with my mortgage. They said we will call you first thing in the morning to wrap the deal up I never heard from them they did not return my calls and when I finally got a hold of them they said it was in with the credit manager talking to the bank. I then called back hours later and they said they were finalizing the numbers on the car. It was 838 day they never got back to me they did not have the decency to tell me that they were no longer going to make that deal they just totallly blew me off what a horrible customer experience. I could buy cars for 40 something years and this was by far the most deceived and played I have ever experienced I would not recommend anyone to this dealership More

diego was knowledgeable and friendly. he helped close the sale, he was able to help me gwt two cwrtified car services. and we were able to compare pricing was knowledgeable and friendly. he helped close the sale, he was able to help me gwt two cwrtified car services. and we were able to compare pricing to meet my needs. i financed the car through the agency and jay was helpful More

Friendly and helpful Diego is extremely accommodating and always listens well to my concerns He always returns my calls also. It is never too much for him to spend tim Diego is extremely accommodating and always listens well to my concerns He always returns my calls also. It is never too much for him to spend time with me or research modals and availability More

Great customer service Great quality customer service, knowledgeable information about the vehicle. Smooth process, We left happy and satisfied. We love our new Mercedes. Ev Great quality customer service, knowledgeable information about the vehicle. Smooth process, We left happy and satisfied. We love our new Mercedes. Everyone we interacted with was very professional More

Awesome and easy! Kurt Johnson of Mercedes Benz of Cherry Hill was extremely knowledgable and efficient in finding us a vehicle to meet our needs. He was very professi Kurt Johnson of Mercedes Benz of Cherry Hill was extremely knowledgable and efficient in finding us a vehicle to meet our needs. He was very professional and customer focused. I would certainly recommend both Kurt and the dealership to those in the market for a Mercedes. More

Overall great dealership Driving my 4th Benz from this dealer and NEVER had a problem. Very professional and personable from service to sales... everyone is great. Highly reco Driving my 4th Benz from this dealer and NEVER had a problem. Very professional and personable from service to sales... everyone is great. Highly recommend Mercedes Of Cherry Hill More

Amazing My salesman, Diego was really helpfull and made getting my new Mercedes easy. I got the car I wanted at a payment I could afford. My salesman, Diego was really helpfull and made getting my new Mercedes easy. I got the car I wanted at a payment I could afford. More

Service work. My experience was the greatest My service rep Tom MacElrath is exceptional. Never disappoints the job gets done every time from the scheduled drop off to the pick up. All went smo My service rep Tom MacElrath is exceptional. Never disappoints the job gets done every time from the scheduled drop off to the pick up. All went smoothly More

Absolutely wonderful Ur always greeted by helpful attendants that show u who's taking care of ur appointment.In my case it's Dan who's absolutely wonderful n has all my in Ur always greeted by helpful attendants that show u who's taking care of ur appointment.In my case it's Dan who's absolutely wonderful n has all my info on hand without waiting!! He's always pleasant n courteous!! It's my first Mercedes n so far won't b my last!! More

Beware of Bait n Switch Cherry Hill mercedes We were lied to and treated poorly by the closing team. The sales manager and the closing finance officer reneged on the deal that was agreed to by ou We were lied to and treated poorly by the closing team. The sales manager and the closing finance officer reneged on the deal that was agreed to by our sales agent after investing six hours of negotiating. We had even raced to the bank to get a certified check in Philadelphia. They were unrepentant, claimed it was not up to the sales person to make the deal and that 'they' make the deal - sticker price. This management team is untrustworthy, slimy and unpleasant. The sales person Nancy was helpful and informative. More