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Mercedes Benz of Cherry Hill

Cherry Hill, NJ

4.6
474 Reviews

2151 Route 70 West

Cherry Hill, NJ

08002

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Showing 474 reviews

March 15, 2023

Worst service department and customer service. Had an 8 am appointment to have scratches buffed out of the tire rim (fortunately, I bought the tire/rim warranty). I was told on my arrival that bec More

by John
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diego Delrio
January 09, 2023

I am sorry that this review is a bit long & I usually don’t leave negative reviews but I wanted others to hear my experience and not to be a victim like I was. I was looking to purchase a pre-owned M More

by Richie
Recommend Dealer
No
Employees Worked With
Mr. Goulian & Mr. Goldsmith
September 26, 2022

Diego was a very nice and helpful salesman he really helped me a lot when I was purchasing my car. More

by Pilar8485
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Delrio
September 26, 2022

I purchased a car from Desmond ! He was nothing short of amazing! Helpful, patient and not pushy like when you buy from some other Sales Associate! Since buying my car Desmond has be More

by Mianixon06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Brifu
September 25, 2022

I had an excellent experience with Diego Del Rio when he helped me purchase my hybrid Mercedes at the end of my lease. He made the process very smooth and easy and was always available, understanding and More

by SSmullens101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Delrio
August 13, 2022

Thank you for the great customer service. I had a good experience today! The staff ( Tina, Ty, Desmond, and Andre were the BEST. More

by Shavonia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre, Tina, and Ty, Desmond Brifu
June 29, 2022

I had just purchased a low mileage Mercedes Benz out of Florida and was driving it home to CT when the "please correct tire pressure" message came up. I thought it was a fluke as my car had fairly new Mic More

by LotsoBear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica & Andre
May 24, 2022

MS Lynn is the absolute best! I love my new A220 Mercedes very much :) so awesome More

by Tonia734
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn
May 12, 2022

Ever since the Owner passed away, the new people running the show need big time improvement, the service department is now the worst, now that no one watching them, as the original owner did he was always o More

by southstreetguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Diego Delrio
May 04, 2022

Brought my car in for it's first service, I was very pleased with the Express Service. I was in and out by the promised time. Andre was great and kept me informed during the entire time. More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Fresse
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