Mercedes Benz of Cherry Hill

Joe was professional, courteous and knowledgeable. He has the ability to identify with the needs of the client. This is my first Mercedes and he helped me choose a car that was a good fit for me by explaini the ability to identify with the needs of the client. This is my first Mercedes and he helped me choose a car that was a good fit for me by explaining all the features of the different models. No hassel, games or pressure with Joe. More

This is the second car I've bought from Joe. I returned This is the second car I've bought from Joe. I returned to Mercedes Benz Cherry Hill mainly because of Joe's warm and sincere personality. He gav This is the second car I've bought from Joe. I returned to Mercedes Benz Cherry Hill mainly because of Joe's warm and sincere personality. He gave me straight answers to any questions I had while selecting my new C300 and didn't beat around the bush. Most importantly, Joe made sure I was satisfied with the price and that I left with the exact car I was looking for and that suited me, including the color I preferred. More

Jay is the most honest, straightforward sales manager I have ever dealt with. He listens to your concerns, he respects your knowledge of the numbers involved, he doesn't make excuses, and he will do whate have ever dealt with. He listens to your concerns, he respects your knowledge of the numbers involved, he doesn't make excuses, and he will do whatever he can to give you the absolute best deal possible. I used to dread buying a new car because of the various tactics and games different sales managers would use when the deal was about to be made. Jay has changed my opinion of that. I hope he never leaves this dealership, and if he does, I hope he can personally choose his successor. In addition, Jay is the manager of a sales department that consists of a corp of educated, friendly and professional sales associates who are not pushy nor obnoxious, and they don't use any pressure to sell you something you don't want. More

I have been coming to this dealership for service since 2009 after I purchased my first Mercedes elsewhere. Dan always accommodates me by letting me bring my car in on short notice and has it taken to a s 2009 after I purchased my first Mercedes elsewhere. Dan always accommodates me by letting me bring my car in on short notice and has it taken to a service bay almost immediately. It is always ready when he says it will be, and this dealership charges the lowest service fees in the region. Dan's handling of my service needs was the initial reason I considered buying my new Benz from this dealership. More

Joe Z is the best!!! I bought three mercedes from him. Joe Z is the best!!! I bought three mercedes from him. My most recent purchase includes a SLK 250. At the time of purchase, I was bringing my prev Joe Z is the best!!! I bought three mercedes from him. My most recent purchase includes a SLK 250. At the time of purchase, I was bringing my previous car in for service. The tire pressure light was on and the bluetooth "hands-free" system was not working properly. Joe recommended that I trade the car for a new one. Several hours later, I drove off the lot in a 2013 mercedes. I couldn't be more happy. I highly recommend Joe Z when purchasing a mercedes he is the best. Mercedes Benz of Cherry Hill is lucky to have him. Customer Philadelphia, PA More

My car was rear ended and I took it to the mercedes benz body shop for repair. I was told it would take 2 weeks to repair. At the end of the first week, I found out that they had not even started working on body shop for repair. I was told it would take 2 weeks to repair. At the end of the first week, I found out that they had not even started working on the car. Everytime I called, I was told that the car will be repaired by monday. Apparently they are waiting for a part to come from Germany. It took them 7 weeks to get the part from germany. The frustation was not knowing who is to blame for the delay. The body shop recommended by MB says they cannot do anything as the part is backordered (I am not sure why they didn't know that prior to asking me to drop off my car for repair). MB at cherry hill says they dont have anything to do with it and would not give the backordered part from another car. When I called the main MB customer service they said that since the car was in an accident they are not responsible for delays due to backorder of parts. The whole experience was very frustrating as no one was willing to take any responsibility. If you are looking for a place with good customer service, find someplace else. Will definitely not be buying any other vehicles from MB. More

Joe Z. is a dream to work with. Helped us immediately as we entered the dealership. Found us the exact car we were looking for. Explained all the different options and packages and extras available. Got we entered the dealership. Found us the exact car we were looking for. Explained all the different options and packages and extras available. Got us a test drive. Brought us a nice number for the car right off the bat, without much back and forth. And we had a deal within an hour and a half of walking in and we drove away with a brand new car. More

We had a quite efficient experience. Most of the communications happened by phone including selecting the model, features and price negotiation. Paul was knowledgeable about the models, friendly an communications happened by phone including selecting the model, features and price negotiation. Paul was knowledgeable about the models, friendly and not pushy. We are pleased with the car and would recommend the sales person and dealer to our friends. More

Husband, 3 month old son and I went in to inquire about an E50. Was greeted my Joe Z who was very friendly, professional and knowledgeable. This is our third foreign car purchase and Joe was by far the mos an E50. Was greeted my Joe Z who was very friendly, professional and knowledgeable. This is our third foreign car purchase and Joe was by far the most memorable salesman. The entire experience at the dealership was pleasant and the service was top notched. Will definitely recommend MB of Cherry Hill and don't forget to ask for Joe Zalaf. More

This was the easiest car purchase I have ever experienced. Paul Wu was knowledgeable, helpful and responsive to my requests. The sales/finance/payment process was a breeze. The staff was very f experienced. Paul Wu was knowledgeable, helpful and responsive to my requests. The sales/finance/payment process was a breeze. The staff was very friendly. And the car is GREAT! FUN! Thank you! More