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Mercedes-Benz of Chesterfield

O'Fallon, MO

4.6
183 Reviews

951 Technology Dr

O'Fallon, MO

63368

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Showing 183 reviews

August 02, 2024

They were very accommodating. I missed my appointment in the morning, but they fit in that afternoon. Also very good about talking me through which service recommendations were ne More

by Akvam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Kellermann
August 02, 2024

DO NOT TRUST THE SERVICE DEPT! ! Took my car in to have a camera fixed. Was told the car was leaking oil and needed brakes for $5k. Took it to Midas and was shown the almost new bra More

by Particles816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan
Aug 14, 2024 -

Mercedes-Benz of Chesterfield responded

Good morning Nathan. We are disappointed to learn of your sentiment. A member of our management team has reached out to you to personally address your concerns. If you have not spoken to anyone yet, please do not hesitate to reach out to Ryan Main, our Service Manager. He can be reached at (314) 809-6957. Thank you and we look forward to speaking with you.

July 31, 2024

Always the best service and DeAnn is wonderful, thanks 👍 close to home and very accommodating More

by Bugs Bunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeAnn
July 30, 2024

The entire staff, at least the ones I’ve dealt with have been great. They keep their appointments work is completed quickly. and efficiently. More

by Rita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannan
July 28, 2024

Great service and friendly employees. We have been going here for years and purchased many cars. More

by charlenesl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Papageorge
July 27, 2024

Great Dealership always responsive to my needs. The Service rep (Morgan) is always helpful and makes you feel like your the only customer that she has to take of. Would recommend dealership to all o More

by 8181stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
July 27, 2024

As always, my experience with MB of Chesterfield was top notch. My advisor was amazing and the service was on time and expedient. I brought my laptop to work while I waited for my car, and the setup was com More

by katiee23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
There was a new advisor who helped me this time. He was awesome and I’m kicking myself because I cannot recall his name right now.
July 24, 2024

Good service and reasonable rates . They have helped me with dropping the vehicle at home on time More

by mpasham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan , Patrick Kellermann
July 20, 2024

Everyone of the staff is polite, professional and willing to help! Very pleasant atmosphere and no pressure whatsoever from the sales team! More

by davidfbrocato
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reed Raleigh, Chad from Finance, Tom Burtelow
July 20, 2024

I had such a great experience at this dealership! My past experience with other dealership in the past several months or since looking to purchase a used car have not been the best experience., So I More

by veejwinston
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Erin Dougherty
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