Mercedes-Benz of Chicago
Chicago, IL
Filter Reviews by Keyword
By Type
Showing 1,161 reviews
Very good customer service by Atanas Petrov. Everything went smoothly. He did not giving us a hard time all through out the transaction. A good man! went smoothly. He did not giving us a hard time all through out the transaction. A good man! More
Financing CPO car fast and easy I reached out to Atanas Petrov from MB of Chicago couple of time to purchase my new car. He helped me very well. He was very friendly and made the pro I reached out to Atanas Petrov from MB of Chicago couple of time to purchase my new car. He helped me very well. He was very friendly and made the process very fast and easy. I am very happy from MB of Chicago and specially Atanas. More
Great Service Our Service Advisor Jawad Sayal was awesome He went over ever detail of the work being perform and was very helpful with all my questions. Our Service Advisor Jawad Sayal was awesome He went over ever detail of the work being perform and was very helpful with all my questions. More
Great Service We've been really happy with Mercedes Benz, I always feel our car is well cared for at this dealership. We will continue to get our cars serviced her We've been really happy with Mercedes Benz, I always feel our car is well cared for at this dealership. We will continue to get our cars serviced here, and buy new ones from this dealer. More
They were direct and honest . I love the curb side service and how serious they took the social distancing. Terry is always wonderful! Thank you! service and how serious they took the social distancing. Terry is always wonderful! Thank you! More
Terry was great and kept me updated throughout the service process. He called when he identified necessary service and provided a recommendation. Made it real easy and convenient. service process. He called when he identified necessary service and provided a recommendation. Made it real easy and convenient. More
It was great and quick experience! Appreciate the willingness to provide options that ultimately worked best for me. Thank you for going the extra mile. willingness to provide options that ultimately worked best for me. Thank you for going the extra mile. More
Very simple and pleasant experience. Even with the current COVID-19 crisis. Atanas listen to my wants and anticipated needs. I would recommend him to all my friends. current COVID-19 crisis. Atanas listen to my wants and anticipated needs. I would recommend him to all my friends. More
Lynn Olsen was truly amazing and a pleasure. She contacted me everyday and provided me with a status on my vehicle. She was emphatic to my needs because it took 3 weeks to repair my vehicle. She ens contacted me everyday and provided me with a status on my vehicle. She was emphatic to my needs because it took 3 weeks to repair my vehicle. She ensured the best repairs and care would be provided to my vehicle. She ensured I had a loaner and went over and beyond her expectations. I am extremely satisfied with the extraordinary service I received even during this difficult time the world is going through with this pandemic. Thank you so very much Lynn, oh she also had them clean, clean, clean my vehicle for safety precautions. Not only did the dealership and Lynn did an amazing job, the facility at the 900 N. Elston was super clean, they took extreme measures to stay clean and disinfect with all that's going on. More
Great Service All Around! There are very few if any other service providers that I trust to work on my vehicles. Mercedes-Benz of Chicago / Sprinter Service Center has earned There are very few if any other service providers that I trust to work on my vehicles. Mercedes-Benz of Chicago / Sprinter Service Center has earned my trust fully. I drive almost 2 hours to bring my Sprinter here. Jawad Sayal is a true professional and goes above and beyond to help you with your service needs. He provides an honest experience that makes you comfortable and confident in your decision to have your vehicle serviced here. No one likes to have to downtime or pay for repairs, but at least here you do get your monies worth, and know the job is done properly. The Service Center as a whole is great; comfortable, state of the art, clean, and filled with courteous employees. The Service Center echos the founding voices of Mercedes-Benz - "The Best or Nothing". A+ all around! More