Mercedes-Benz of Chicago

Informative, timely, responsive I worked with Valerie Ollar after submitting an inquiry on line. Within days I was in for an initial test drive of a 2016 GLC certified pre owned. Bu I worked with Valerie Ollar after submitting an inquiry on line. Within days I was in for an initial test drive of a 2016 GLC certified pre owned. But after emails back & forth with questions, we went in the direction of a lease of a beautiful 2018 GLC. Valerie patiently answered every question and found the right car for me & my budget. The car is stunning & the ride is amazing. So thrilled! More

Super Attentive It was important to Adrian to make sure that I understood all of the details. He wanted me to really understand the car, to be sure that it had the up It was important to Adrian to make sure that I understood all of the details. He wanted me to really understand the car, to be sure that it had the upgrades that I wanted and none of the ones that I didn’t. I couldn’t have been happier with car that I selected with Adrian’s help. More

Exceptional service Good overall experience with Adrian and MB of Chicago. They ensured I got into a car with my specifications for a good price. Customer service was not Good overall experience with Adrian and MB of Chicago. They ensured I got into a car with my specifications for a good price. Customer service was nothing less than you would expect from Mercedes Benz. More

Great The experience was good. This is my second lease with MB of Chicago. I love in Brownsburg which is suburb of Indianapolis and I drive here to purchase The experience was good. This is my second lease with MB of Chicago. I love in Brownsburg which is suburb of Indianapolis and I drive here to purchase car and get service. That days alot More

Best salesman I recently purchased my Mercedes Benz and Adrian was great at helping me make my decision. He answered all my questions about my new car and made the I recently purchased my Mercedes Benz and Adrian was great at helping me make my decision. He answered all my questions about my new car and made the process a lot easier. I would recommend him to anyone interested in purchasing a car. He is very knowledgeable and experienced. Thank you Adrian for all your help. You can bet I will purchase my next car from you as well! More

Didn’t even know it was a car dealership At just shy of 54 years old I’ve met many people. Only a handful were as instantly likeable as Adrian. His knowledge of the brand was, well, impre At just shy of 54 years old I’ve met many people. Only a handful were as instantly likeable as Adrian. His knowledge of the brand was, well, impressive and his demeanor both professional and personable (an uncommon combination). I’ve purchased many vehicles through the years, for myself, family members and my business. I’ve had good and bad experiences when doing so. Dealing with Adrian was a great experience. My first when it comes to cars. More

Adrian Botis Awesome, best experience I've had buying a car, Even delivered my car to Michigan on his day off!!!, I would recommend this dealership to everyone. Awesome, best experience I've had buying a car, Even delivered my car to Michigan on his day off!!!, I would recommend this dealership to everyone. More

Great experience This was my first time in to a Mercedes dealership and I had a great experience. My sales person was Adrian Botis , awesome guy with a lot of knowle This was my first time in to a Mercedes dealership and I had a great experience. My sales person was Adrian Botis , awesome guy with a lot of knowledge in to Mercedes cars , learn a lot in what a Mercedes car can offer you. I would definitely recommend him Thanks for all the help. More

FANTASTIC SERVICE AND EMPLOYEES LOK WONG & JUSTINE EDMUNDSON My first visit to this dealership was in 2017 and Lok Wong, the Sales Mgr. was a Sales Associate at that time. He worked with me until we reached a p My first visit to this dealership was in 2017 and Lok Wong, the Sales Mgr. was a Sales Associate at that time. He worked with me until we reached a price that I was satisfied with, however, unforeseen medical circumstances prohibited me from following through with my purchase. However, since Lok was such an impressive and compassionate Sales Associate, I returned to meet with him the following year, worked with him and Justine to buy my dream. Justine was so informative, understanding of what I wanted, thorough of the features of the vehicle, patient and readily available for any questions / concerns that I had. My experience with this dealership was a Class-A experience!. THANKS JUSTINE AND LOK !!!! More

Phenomenal Service! I knew what I was coming in for. And was given great! Customer experience from. David as well Adrian. Who was unavailable upon my arrival. David made I knew what I was coming in for. And was given great! Customer experience from. David as well Adrian. Who was unavailable upon my arrival. David made sure, I left with the expectations I came in for. From beginning to end. More