Mercedes-Benz of Chicago
Chicago, IL
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Excellent Melvin is the best service writer on the planet. He does everything in a very professional manner. I recommend him to all of my associates. Melvin is the best service writer on the planet. He does everything in a very professional manner. I recommend him to all of my associates. More
mercedes benz of chicago is service with respect. I was treated with the respect that is only Mercedes of Chicago. I was updated on the progress and afforded a loader in a pinch. Why I've been worki I was treated with the respect that is only Mercedes of Chicago. I was updated on the progress and afforded a loader in a pinch. Why I've been working with Melvin for over 30 years. More
Easy in, easy out, easy experience. Everything was prepared when I got there, very little waiting time and everyone was super friendly and helpful. Getting service done on a car is never Everything was prepared when I got there, very little waiting time and everyone was super friendly and helpful. Getting service done on a car is never pleasant, but this is about as good as it can get. More
65,000 miles service Always good service with the best Adviser Erick McGregor. My car runs like brand new again. Erick is very accommodating, friendly, knowledgeable, and Always good service with the best Adviser Erick McGregor. My car runs like brand new again. Erick is very accommodating, friendly, knowledgeable, and most professional. And prompt. More
Bought a car from Chicago, delivered to Atlanta I was looking for the new e63s AMG car--a limited production car that is hard to find. I had one on order locally, but I was way down the production l I was looking for the new e63s AMG car--a limited production car that is hard to find. I had one on order locally, but I was way down the production list. I found a car almost identical to the one I had ordered at MB of Chicago and reached out to David Cottrell to see if a deal could be made. David was easy to work with, up-front and responsive. Needless to say, the car was in my driveway a few days later. I would do business with David and MB of Chicago again. More
best experience ever at this dealership Lynne was attentive, welcomingand kept me informed.. Lynne promised to have the vehicle ready and she did. The vehicle was vacuumed at washed. Aweso Lynne was attentive, welcomingand kept me informed.. Lynne promised to have the vehicle ready and she did. The vehicle was vacuumed at washed. Awesome customer service. Thanks Lynne. More
Very satisfied! New location makes it worth while to continue service here rather than elsewhere. Personnel willing to please. Dan Hoffman in finance alerted me to ad New location makes it worth while to continue service here rather than elsewhere. Personnel willing to please. Dan Hoffman in finance alerted me to additional and better options . More
My first service on my GLC 300 Erick McGregor took great care of me and my car. Got me a ride where I needed to go and shuttle picked me up when ready to come back Erick McGregor took great care of me and my car. Got me a ride where I needed to go and shuttle picked me up when ready to come back More
Consistent high quality service My vehicle has been serviced at this dealership since I deliberately made a dealership switch about 15 years ago. Service and repairs are always well My vehicle has been serviced at this dealership since I deliberately made a dealership switch about 15 years ago. Service and repairs are always well done and Chuck is thorough and thoughtful More
Fantastic Experience with Custom Ordered AMG! I worked with Justine Edmundson, Danny Turcinovic and Christopher Bard at this dealership on a custom specced AMG. I had a great experience from the m I worked with Justine Edmundson, Danny Turcinovic and Christopher Bard at this dealership on a custom specced AMG. I had a great experience from the moment I called to place my order all the way through signing. Not only did MB Chicago have the best deal, beating four competing local dealers, they were by far the most professional and most pleasant to deal with of all of their competition. When the car arrived I was a bit anxious before signing as this was both my first AMG, my first custom ordered car and my first time working with this dealership, but Justine made the whole process a breeze and I left absolutely confident that I picked the right dealer to deliver this awesome machine! Highly recommended. More