Mercedes-Benz of Cincinnati

First Rate from Start to Finish This is my fourth new car purchase from Zach Glutz of Mercedes-Benz of Cincinnati. Zach has the three qualities essential to an outstanding prof This is my fourth new car purchase from Zach Glutz of Mercedes-Benz of Cincinnati. Zach has the three qualities essential to an outstanding professional sales representative -- technical knowledge, people skills, and business savvy. I spoke to Zach about ordering a 2016 C450 when reports of the new model first appeared in the enthusiast press in Fall 2014. Zach and I worked together to specify options in May and changed them twice as new info from M-B became available. My new car arrived as promised the week of September 21, was promptly prepped, and was delivered September 24. Everything about the purchase was first rate -- ordering, price, delivery, and follow-up. I've had my cars serviced by M-B of Cincinnati for fifteen years. During that time, the service department has consistently improved, going from very good to outstanding. My service rep, Justin Kraus, always delivers on his promises. Service and repairs are done right the first time, the car is ready when promised and is freshly washed and vacuumed. More than once, Justin has taken care of service needs faster than I thought possible. This dealership has top performers in every corner of its operation whose mission is to make your ownership experience second-to-none. More

Awesome I am a first time Mercedes-Benz owner and my car buying experience at Mercedes-Benz Cincinnati was excellent. My salesman Chris Dow was very informat I am a first time Mercedes-Benz owner and my car buying experience at Mercedes-Benz Cincinnati was excellent. My salesman Chris Dow was very informative and knowledgeable from beginning to end. I was very pleased with the entire process and will definitely refer many friends and family members in the near future! More

Good service Very happy with the service I received and the car. Would definitely suggest this dealership to my friends. I would definitely come back to this deale Very happy with the service I received and the car. Would definitely suggest this dealership to my friends. I would definitely come back to this dealership. More

Very Good Experience Zach, is the perfect individual to have on your side when making the this type of investment. He went beyond the norm to see that we got was what we Zach, is the perfect individual to have on your side when making the this type of investment. He went beyond the norm to see that we got was what we wanted as promised. More

Great service! Thad Marck had great follow up and service after the sale. He contacted me via phone and email to ask if I had any further questions or needed help Thad Marck had great follow up and service after the sale. He contacted me via phone and email to ask if I had any further questions or needed help in understanding all of the vehicle's features. After I had the vehicle several weeks I met with him again and he very patiently reviewed some of the features. More

nice and good service nice environment; good service;Next time i will come here to buy vehicle if I want a new one or trade i ,also I would like recommend my friends to co nice environment; good service;Next time i will come here to buy vehicle if I want a new one or trade i ,also I would like recommend my friends to come. More

Chris Walker did an excellent job! Handled the entire sale while I was out of town. Excellent service. Came home and car was all ready for me. He pays attention to detail and I trust hi Handled the entire sale while I was out of town. Excellent service. Came home and car was all ready for me. He pays attention to detail and I trust him. More

Fun experience Several years ago I met Jed Hargett when my usual salesperson was not available. I don't remember all the circumstances but I do remember that it was Several years ago I met Jed Hargett when my usual salesperson was not available. I don't remember all the circumstances but I do remember that it was a pleasant and productive experience, so I went to Jed when my usual salesperson retired. Buying my new Mercedes GLK was actually fun and I love the vehicle! I am a very picky person. I had many questions, all of which Jed answered to my satisfaction. He even stood out in the rain to show me how the cell phone hookup works. This is the fourth vehicle I have bought from Mercedes-Benz of Cincinnati because of the quality of their Salespeople like Jed, their Service Department and my Service Adviser Charlene Salyers. I am 81 years young and I don't know how many more Mercedes I'll buy, but I'll buy them from Mercedes-Benz of Cincinnati. More

Well Done! It took me a few years to pull the trigger, but I finally purchased a new 2016 Mercedes-Benz GL 450 from Jed Hargett. The first time we met a few year It took me a few years to pull the trigger, but I finally purchased a new 2016 Mercedes-Benz GL 450 from Jed Hargett. The first time we met a few years ago, I drove up in a clunker. Yet he still treated me like a V.I.P. He offered me the first of a few test-drives…and each time we'd go out, he would take the time to explain every detail of the vehicle. Jed never gave me the uncomfortable, high-pressure sell. He paid attention to the details of the purchase, and followed through on everything he promised. Whenever I needed him, he was always accessible. If there was a paperwork error or a hiccup of any kind, he addressed it swiftly and double-checked with a follow-up. A car dealership is only as good as the people who represent it. So, if I don't trust the person I'm dealing with, I won't buy the car there. Mercedes Benz of Cincinnati earned my business. I'd buy from them again, in a heartbeat. Job well done, guys. More

We had a wonderful experience at Mercedes Benz of Cincinnati Our salesman was Chris Walker and he is very knowlageble and was able to get us in a car that fit our needs. This is our second time dealing with this Our salesman was Chris Walker and he is very knowlageble and was able to get us in a car that fit our needs. This is our second time dealing with this dealership and Mr. Walker and both times our experience was very pleasant! We definitely highly recommend this dealership. More