Mercedes-Benz of Clear Lake
League City, TX
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Zeke assisted me with my service today. He was courteous, knowledgeable, and professional. I appreciate the time he took to explain and answer the questions I had. He was courteous, knowledgeable, and professional. I appreciate the time he took to explain and answer the questions I had. More
As a first-time car buyer, my daughter recently embarked on what I hoped would be an exciting and fulfilling journey for my daughter. However, my experience was far from what I anticipated, largely due to t on what I hoped would be an exciting and fulfilling journey for my daughter. However, my experience was far from what I anticipated, largely due to the poor communication and shadiness of the salesperson I dealt with. Communication was a significant issue throughout the process. It was evident that the salesperson, Nelson Sioson, was more interested in getting his sale rather than genuinely assisting me and my daughter. The lack of transparency was disheartening, especially as a first-time buyer navigating the complex process of purchasing a car. Trust is paramount in such transactions, and unfortunately, this salesperson's behavior was expressed while giving my daughter and I the “run around”. Buying a car should be an exciting milestone, but this encounter was marred by subpar communication. It's crucial for sales professionals to prioritize honesty, transparency, and genuine assistance, especially when dealing with individuals entering the realm of car ownership for the first time. In conclusion, my daughter first-time car buying experience, tainted by poor communication and from Nelson, was deeply disappointing. More
My service representative, Scott, is awesome! ! He's so helpful and very knowledgeable about mercedes cars and services. ! He's so helpful and very knowledgeable about mercedes cars and services. More