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Mercedes-Benz of Clear Lake

League City, TX

Overview
Reviews
4.7
346 Reviews
Call Dealership (281) 554-9100
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500 Gulf Freeway South

League City, TX

77573

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Showing 346 reviews

January 12, 2024

I am an 86 year old retired teacher and nobody appreciates good service more than I do! Mercedes Benz Clear Lake is without a doubt the best dealership I have ever dealt with. When I bought the More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Jan 13, 2024 -

Mercedes-Benz of Clear Lake responded

It's wonderful to hear about your positive experience with Mercedes-Benz Clear Lake, especially the prepaid service and the valet service. The convenience of having your car picked up and delivered is indeed a valuable service, and it's great that the person handling the valet service made a positive impression. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
January 10, 2024

The Mercedes Dealership, is a wonderful experience every time I visit, Ruby , my service advisor was so helpful, My visit with Jerry Foyt was so enjoyable!! More

by Bayshore.4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby ,
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Jan 12, 2024 -

Mercedes-Benz of Clear Lake responded

It's fantastic to hear that you had a wonderful experience and that Ruby provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
January 09, 2024

Zeke Gates is AMAZING to deal with. ALWAYS keeps you updated. He is the best Service at your dealership. More

by viperbigd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ZEKE GATES
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Jan 10, 2024 -

Mercedes-Benz of Clear Lake responded

It's fantastic to hear that you had a great experience and that Zeke provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
January 06, 2024

The dealer precharged me for work that was not done. I prepaid extra for tire rotation and car wash that was not preformed. More

by wtlumpy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric
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Jan 09, 2024 -

Mercedes-Benz of Clear Lake responded

I apologize, I would like to hear more details about what happened. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at 281-554-9164 or cpollard@mbclearlake.com. Casey Pollard, Service Director

Helpful
January 05, 2024

Service department was outstanding and professional and provided exemplary service for me. Thanks for your help More

by taroldtaylor7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Jan 09, 2024 -

Mercedes-Benz of Clear Lake responded

That's fantastic to hear! We're so happy you had an outstanding and professional experience. We always strive to provide the best service to our customers, so we're you were pleased. Thank you for your review!

Helpful
January 05, 2024

Outstanding facility, professional staff, great vehicles, wonderful waiting room and the best Service Advisor with Patrick W. More

by wgaryhouston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Williams
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Jan 09, 2024 -

Mercedes-Benz of Clear Lake responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 31, 2023

Good services and nice people. The salesman knows his things about the vehicles we ask for. More

by dukenguyen512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ
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Jan 03, 2024 -

Mercedes-Benz of Clear Lake responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
December 30, 2023

Good service people and sales people. We have bought several cars from Mendel and this just continued the tradition. More

by TFL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mendel Cheng and Jessie Ledet
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Jan 03, 2024 -

Mercedes-Benz of Clear Lake responded

Congratulations on your new vehicle! We are thrilled that Mendel provided you with a great sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Helpful
December 29, 2023

Patrick is amazing. Great communication and kept us updated on our sunroof repair and was even ahead of schedule. We are highly impressed with not only the dealership bu More

by Eva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Jan 03, 2024 -

Mercedes-Benz of Clear Lake responded

It's fantastic to hear that you had a great experience and that Patrick provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
December 29, 2023

My service advisor Patrick is very pleasant and knowledgeable. He always finds solutions for the problems More

by Auroraalaniz34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Jan 03, 2024 -

Mercedes-Benz of Clear Lake responded

It's fantastic to hear that you had a great experience and that Patrick provided pleasant assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
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