Mercedes-Benz of Coconut Creek

Everyone we encountered at this dealership was amazing. They were friendly and helpful from beginning to end. The car buying process is always a horrific one for me but this was (finally!) different. They' They were friendly and helpful from beginning to end. The car buying process is always a horrific one for me but this was (finally!) different. They've definitely earned my loyalty. We are ready to go back for more! More

Everyone, specifically Mark and Scott, were very attentive and patient with us and our needs. attentive and patient with us and our needs. More

I had a very professional experience here. Everyone from the Salesman to the mangers were helpful and polite. Everyone from the Salesman to the mangers were helpful and polite. More

They went above and beyond to solve a very serious problem and made sure that real solutions were presented. problem and made sure that real solutions were presented. More

Kevin Alexis is an outstanding Service Advisor. Always takes great care of me and my vehicles Always takes great care of me and my vehicles More

This process was amazing everyone I encountered was amazing and helpful. Brittany M was amazing guided me through the journey and kept me updated. Mike was amazing he was able to find me the right vehi amazing and helpful. Brittany M was amazing guided me through the journey and kept me updated. Mike was amazing he was able to find me the right vehicle from another store. Such a pleasure and wonderful experience. Only thing I would recommend is the bow. I really wanted to take a picture with a huge bow on my car More

The experience went well overall. The premises are clean and welcoming. The vehicle checked out well in the end. The premises are clean and welcoming. The vehicle checked out well in the end. More

This was the 1st time I used this dealership’s service dept. The one closest to me could not get me a rental car during service for over 2 months. I was lucky enough to get Phillip Moody as my service r dept. The one closest to me could not get me a rental car during service for over 2 months. I was lucky enough to get Phillip Moody as my service representative. He went above and beyond to ensure quality service, swift efficiency and transparency in pricing. I will drive out of my way to go to him for my future needs. More

Over all, a very good experience. This was the third car that I purchased from this specific location, and they've never disappointed. Natalie, the Sales Manager was knowledgeab This was the third car that I purchased from this specific location, and they've never disappointed. Natalie, the Sales Manager was knowledgeable, personable and professional. The pricing, which was discussed and negotiated in advance, was honored to the dollar and there were no "games" at any point, as expected from a premium product dealership. David, the sales representative was very nice and eager to help. If I had to offer one point of improvement, I'd say that it is important to know everything about the product that you sell. That applies to such items as range of driving, power or features of the vehicle, as well as the differences between the different models. I think that being in possession of such knowledge instils confidence in prospective buyers and makes the transaction smoother. More