Mercedes-Benz of Collierville

The entire staff at the dealership are true professionals. John, my service manager always have my best interest at heart. The staff really care about meeting ours needs, This include from the professionals. John, my service manager always have my best interest at heart. The staff really care about meeting ours needs, This include from the time I enter until I leave. More

The agent Phil was very professional, help and explained all the details of what was going on. It took a little long on the recall but the oil change was great...The driver was the best also David. all the details of what was going on. It took a little long on the recall but the oil change was great...The driver was the best also David. More

Took my vehicle in for an oil change. Spoke with Fernando who was very informative and professional. Met with Ken the next day to pick up my vehicle. Ken keep me posted on when my vehicle will be ready and c who was very informative and professional. Met with Ken the next day to pick up my vehicle. Ken keep me posted on when my vehicle will be ready and checked me out quickly. Both guys were awesome! More

The service was timely, efficient and clearly explained. The service assistant was very professional. Overall, I was high satisfied with my service experience at the Mercedes Benz Collierville Service. The service assistant was very professional. Overall, I was high satisfied with my service experience at the Mercedes Benz Collierville Service. More

Excellent service It’s always a pleasure to have my Mercedes Benz serviced by Mercedes Benz of Collierville. I was greeted promptly, and service on my car begun immedia It’s always a pleasure to have my Mercedes Benz serviced by Mercedes Benz of Collierville. I was greeted promptly, and service on my car begun immediately. The customer lounge is always comfortable, and the seating now is socially distanced. When my service was complete, I asked if someone could help me to synch my new phone with my car. One of the service techs, whose name I failed to get, quickly updated my car system to synch with my new phone. I always feel comfortable with the care and service provided by Mercedes Benz of Collierville. Can’t imagine taking my car anywhere else for service. I’m truly spoiled by the Mercedes Benz experience. More

Overall exoerience was execellant,from test drive to deliver Dealership showroom was very clean and welcoming,everyone was very friendly and personable.Inventory was what we needed to make a good choice of the c Dealership showroom was very clean and welcoming,everyone was very friendly and personable.Inventory was what we needed to make a good choice of the car we were looking for. More

GREAT as usual This dealership has always been exceptional. I would not have a problem recommending this dealership. they always seem to do a good job. And i l This dealership has always been exceptional. I would not have a problem recommending this dealership. they always seem to do a good job. And i like having the same service advisor every time. More

Airmatic and adblue Mr. John, service agent understand his job and kept me informed during this difficult time. Solved my problem, what was request for my vehicle repaire Mr. John, service agent understand his job and kept me informed during this difficult time. Solved my problem, what was request for my vehicle repaired. I would recommend if we wasn"t in this financial state. More

Understanding of customer needs in a professional manner during challenging times. Transparent during the entire experience. No undue burden or pressure while shopping for a vehicle. These are values that during challenging times. Transparent during the entire experience. No undue burden or pressure while shopping for a vehicle. These are values that we experienced the first time we purchased a vehicle, experienced again on this vehicle and I am sure wil be experienced on a future purchase. More

My service was done on time and as promised. I don’t know my tech but Ken my service manager was excellent and kept me well informed. Thank you all my tech but Ken my service manager was excellent and kept me well informed. Thank you all More