Mercedes-Benz of Collierville

Shun Crum took care of my problem. Thanks! The service department fixed my problem with very little information on what was happening. As I tried to explain what was happening they worked with The service department fixed my problem with very little information on what was happening. As I tried to explain what was happening they worked with me until I was able to explain what the problem was. Thank you Crum team. More

Excellent I am a repeat customer of MB Collierville. The level of customer service and professionalism cannot be beat. Byron Jacobs really gave me the royal t I am a repeat customer of MB Collierville. The level of customer service and professionalism cannot be beat. Byron Jacobs really gave me the royal treatment. I will recommend MB Collierville to all of my friends and family—-Lori H More

Wonderfully Amazing The service is always exceptional. The service staff is very accommodating and makes you feel comfortable. As soon as you drive up to the service The service is always exceptional. The service staff is very accommodating and makes you feel comfortable. As soon as you drive up to the service center, someone immediately greets you. More

Excellent Experience! The process from start to finish was impressive. Even though I purchased a certified pre-owned Mercedes-Benz I was still treated as one of their most The process from start to finish was impressive. Even though I purchased a certified pre-owned Mercedes-Benz I was still treated as one of their most important customers. Thank you. More

Great Experience Competitive prices with no pressure to purchase. Very professional and courteous. Left with a nice CPO GLE at a great price. Will shop here again Competitive prices with no pressure to purchase. Very professional and courteous. Left with a nice CPO GLE at a great price. Will shop here again More

Excelent Service I always have a great experience at the dealership. Staff is great! Ken was very efficient and understood my needs at the first moment. He really care I always have a great experience at the dealership. Staff is great! Ken was very efficient and understood my needs at the first moment. He really cares about us! More

Fast friendly service Dealership is always friendly and give fast service for repairs.enjoy talking with the shuttle drivers as well very friendly fast to come get you when Dealership is always friendly and give fast service for repairs.enjoy talking with the shuttle drivers as well very friendly fast to come get you when your car is ready. More

Excellent service S.Crum is the reason I bring my Mercedes there. He cares and takes exceptional care of his customers .I have three Mercedes and have faith in Mr.Crum S.Crum is the reason I bring my Mercedes there. He cares and takes exceptional care of his customers .I have three Mercedes and have faith in Mr.Crum More

Quality service and efficient, supportive staff. Technicians were very friendly and efficient. Provided quality service in a timely manner. Provided a good wash job on my dirty vehicle I though Technicians were very friendly and efficient. Provided quality service in a timely manner. Provided a good wash job on my dirty vehicle I thought I said everything except the quality of refreshments More

Did what they said they would We had a good experience with all departments of this dealership. The car we wanted was not in stock but they worked hard to find us what we wanted a We had a good experience with all departments of this dealership. The car we wanted was not in stock but they worked hard to find us what we wanted and got it to us on a very quick and prompt timeline. The culture and atmosphere is pleasant and the actions they show are customer focused. Trey was my sales person and he did a good job. He was very accommodating. I also was introduced to Harold the sales manager and the manager Armandi. The finance expert named Basil is one of the best I have seen. He knows what he is doing and is very efficient! They have a good team and I would say their product specialist, named, Rebecca who is one of the best. She really knows the inside of the car and helped us to understand all the features that make owning a Mercedes a real pleasure. More