Mercedes-Benz of Collierville

Very good Sales consultant and manager easy to work with. Drove 425 miles and BMW X5 was in condition Byron told me. Price and interest rate were negotiated ove Sales consultant and manager easy to work with. Drove 425 miles and BMW X5 was in condition Byron told me. Price and interest rate were negotiated over phone making it easy. More

Great service! I have always been pleased with the service I receive at your branch. However, Brian’s professionalism and ability to get to the bottom of the situat I have always been pleased with the service I receive at your branch. However, Brian’s professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. More

Warranty Service Our technician Ray did a great job and is awesome! Dealership is always exceptionally clean and staff is very helpful and friendly. We love our Merced Our technician Ray did a great job and is awesome! Dealership is always exceptionally clean and staff is very helpful and friendly. We love our Mercedes and the Collierville dealership. More

Speedtacular My salesman Byron was extremely thoughtful patient and explained everything about the vehicle and had me in and out in an hour and 15 minutes of pur My salesman Byron was extremely thoughtful patient and explained everything about the vehicle and had me in and out in an hour and 15 minutes of purchasing a vehicle More

Fog Lamp I knew that my Fog Light was blown. I went into the dealership to purchase a bulb replacement and the team was awesome. Once my car was lifted, they n I knew that my Fog Light was blown. I went into the dealership to purchase a bulb replacement and the team was awesome. Once my car was lifted, they noticed that my entire lamp needed replacing. They informed me and was able to repair the light on site. The wait was painless with the availability of snacks!! Thanks Brian Winford for your hospitality and that personal referral source for another non-car issue I was having! More

Amazing Always! Each time I go the staff is always great going above and beyond! my dealership for life! Everyone from reception to managers are super! No place bette Each time I go the staff is always great going above and beyond! my dealership for life! Everyone from reception to managers are super! No place better ! Harold Armandi and everyone else ! More

Used Car Purchase We arrived a little after 9:00 AM on a Tuesday morning. The place was quiet and they had to pull a salesman out of a team meeting. Jim Calhoun was ver We arrived a little after 9:00 AM on a Tuesday morning. The place was quiet and they had to pull a salesman out of a team meeting. Jim Calhoun was very accommodating and let two of us take the car on test drives. We’re slow to make a decision, but he was patient and helpful. Not pushy at all. After we made our offer we met with Harold. I think Harold is the sales manager. Harold was a little more typical car sales but also very nice, easy to work, and reasonable. Not high pressure and only a little bit of drama about how he’s losing money on the deal. If you see a used car on the MB Collierville lot that you like, talk to Jim. I would gladly buy another car from Jim and Harold. More

Great Mercedes Benz experience I had a truly great experience in buying this car.i am a return customer and this was the shortest time I spent buying a car. Very fast and efficient. I had a truly great experience in buying this car.i am a return customer and this was the shortest time I spent buying a car. Very fast and efficient.Basil was very helpful and I would recommend him and this dealership anytime. More

I just loved working with everyone . Everyone was so nice . A good sense of humor is important to me, and I felt comfortable working with Byron, Basil, Harold , and Terry. I even look Everyone was so nice . A good sense of humor is important to me, and I felt comfortable working with Byron, Basil, Harold , and Terry. I even look forward to seeing them again when the car is serviced. More

Some Kinda Wonderful!!! Every visit to this establishment has been wonderful, not a bad experience since my very first visit in 2015 up to now 2019. Even if they couldn't hel Every visit to this establishment has been wonderful, not a bad experience since my very first visit in 2015 up to now 2019. Even if they couldn't help me they went out of their way to help me find someone who could! They always treat me like royalty and no matter what service I have done, when I get my vehicle back it's always cleaner than I left it! TOP OF THE LINE/GRADE A!!! More