Mercedes-Benz of Columbia

Just bought a Mercedes G63, Charles makes the buying process seamless and Easy. This is our second vehicle bought from Charles and we will continue to do business with him. Huge shout out from sales to process seamless and Easy. This is our second vehicle bought from Charles and we will continue to do business with him. Huge shout out from sales to financing! Great service great experience. More

Responsive service Zac Nichols took my call for details on a vehicle, arrived to have it waiting for me, was in and out of the dealership with title in hand in less than Zac Nichols took my call for details on a vehicle, arrived to have it waiting for me, was in and out of the dealership with title in hand in less than an hour. More

Good! No-pressure, didn't feel rushed Trustworthy They listened to me Quick and painless — the dealership made the process easy Quick and clear communic No-pressure, didn't feel rushed Trustworthy They listened to me Quick and painless — the dealership made the process easy Quick and clear communication (email or in-person) No games Final price was exactly as negotiated (no last-minute surprises) Professional and polite salesperson Attentive to customer's needs Salesperson went above & beyond — locating a specific vehicle, delivering vehicle to customer, staying after hours, etc. More

He went above and beyond for me! He was very respectful and cared about his customers! This was the easiest experience we have had! I highly recommend him and buying a car through this dealership! Very pro and cared about his customers! This was the easiest experience we have had! I highly recommend him and buying a car through this dealership! Very professional and reliable! More

This was our 2nd time purchasing a vehicle through Zac Nichols. We’ve been extremely satisfied both times! He really listens to our requests and does his very best to find the right vehicle for you. We wo Nichols. We’ve been extremely satisfied both times! He really listens to our requests and does his very best to find the right vehicle for you. We would recommend him to family and friends, and will definitely call him for our future vehicle needs!! More

I have to I actually enjoyed working with everyone at Mercedes-Benz of Columbia, MO.. I talked to Charles England about what make, mode color that I was wanting plus price range and mileage. Charles Mercedes-Benz of Columbia, MO.. I talked to Charles England about what make, mode color that I was wanting plus price range and mileage. Charles found me even better. I’ll be referring all my family and friends to Mercedes-Benz of Columbia,MO More

Charles England was kind and professional. He went above and beyond for us. If you need a good guy Charles is your man! Mini Girl and beyond for us. If you need a good guy Charles is your man! Mini Girl More

Zac was very easy to work with. We live in KC. So I was worried it would take forever. Well he text me everything to send him. Easy enough and before I knew the finance manager was calling me with payment worried it would take forever. Well he text me everything to send him. Easy enough and before I knew the finance manager was calling me with payment options. This was the easiest I have ever bought a car. We will be back More

Quick and Friendly MY husband worked with Zac Nichols more than I. I met him when we went to pick up the car. Zac was very friendly with me and made me feel so comfortab MY husband worked with Zac Nichols more than I. I met him when we went to pick up the car. Zac was very friendly with me and made me feel so comfortable. I will definitely be back More

Update to prior negative review. Scroll to the bottom. I honestly hoped to write a “stellar” review as Scott Calhoun acting on behalf of the Drewing family promised me they would fix my daughter’s car. T I honestly hoped to write a “stellar” review as Scott Calhoun acting on behalf of the Drewing family promised me they would fix my daughter’s car. They did not. 12.21.2019 I bought my daughter and granddaughter *(5 mos) a Ford Escape 2014 with 80,125 miles on it. I was assured by Steve Rennell’s that a major check had been done on the car and there are not major issues at all. And, that the Drewings stand behind their family name and would fix or make it right if any issues came up. Bought the car 12.21.2019 Give it to my daughter/granddaughter 12.25.2019 Car broke down 12.26.2019 Fixed it, they barely made it to Mississippi Stranded my daughter and 5 mo. old grand daughter on a highway in MS 3 times. I have had over 53 contacts in person, by email, and by text with Scott Calhoun who is acting on behalf of the Drewing family. Mr. Calhoun did approve repairs to be made at a shop in MS where my daughter lives. 4.9.2020 The car is still sitting at a mechanic’s shop, torn apart, not moved to date. I trusted the Drewings and wanted to buy “hometown”. I’m out a lot of money and my daughter still does not have a car. ***UPDATE to the review- I am happy to report that this issue has been resolved. As of this morning, April 15, 2020, this problem has been solved. Pre-Owned of Columbia; Owner, Rusty Drewing; Manager, Scott Calhoun; and Sales Rep: Paula Chapman were instrumental in ensuring that my daughter received a comparable car in place of the problem car. My negative review of the sales person Steve Renells remains negative. Thank you Rusty, Scott and Paula! Linda More