Mercedes-Benz of Columbia

Excellent service for a first time buyer! Charles England was a very professional and informative car salesman. He made the purchasing process very easy for me as a first time buyer, and made Charles England was a very professional and informative car salesman. He made the purchasing process very easy for me as a first time buyer, and made me even more excited about buying my new used car. I got my dream car at a wonderful price. I couldn't have asked for a better experience! I would highly recommend this dealership. They offer excellent customer service- the best I have ever received! More

Awesome Our salesman Zac was very helpful. The vehicle was out getting detailed but was still able to get it back for me to test drive. He was very courteous Our salesman Zac was very helpful. The vehicle was out getting detailed but was still able to get it back for me to test drive. He was very courteous and helpful. That had to be the best car buying experience I have ever had. More

Easy and professional buying experience Charles England was easy to work with and we got the car we wanted at the price we wanted. The entire process was professional and easy and we'll be b Charles England was easy to work with and we got the car we wanted at the price we wanted. The entire process was professional and easy and we'll be back! More

No games, no hassle We went in to see Zac about a used car my husband found on the internet. Zac arranged the visit to see the car promptly and buying was hassle free. We went in to see Zac about a used car my husband found on the internet. Zac arranged the visit to see the car promptly and buying was hassle free. More

Accomodating We worked with Zac Nichols on a MB lease and the process could not have gone any better! Zac and the entire MB team were so great and accommodating wi We worked with Zac Nichols on a MB lease and the process could not have gone any better! Zac and the entire MB team were so great and accommodating with our kids during the process. Highly recommend Zac if you are in the car market!! More

Quality of vehicles compares to no other! After our experience at this dealership we will not shop for our vehicles anywhere else! Extremely accommodating, helpful and all in a non-pushy way. After our experience at this dealership we will not shop for our vehicles anywhere else! Extremely accommodating, helpful and all in a non-pushy way. More

Great Experience My purchase was long distance as I was searching for a very specific vehicle. I contacted them via email and they responded almost immediately. Unti My purchase was long distance as I was searching for a very specific vehicle. I contacted them via email and they responded almost immediately. Until the day of actual purchase, I’d never set foot on the dealership or spoken on the phone ever. Some would not prefer this modern approach, but when the car is over 250 miles away, it’s really the only option. The facility is amazing and the customer centric staff is well trained and impressive. The final paperwork only took minutes and during the very short wait, we relaxed in the spacious waiting room and were treated to a Starbucks. I rarely give a 5 star review on travel or restaurant sites, but this was a well earned accomplishment. More

First Class Customer Service! My husband and I set out to test drive a few vehicle styles. We were warmly welcomed by Mr. Charles England! Mr. England went above and beyond our exp My husband and I set out to test drive a few vehicle styles. We were warmly welcomed by Mr. Charles England! Mr. England went above and beyond our expectations by searching for a vehicle with the right price and style for us! He was happy to let us test drive three cars in one afternoon! On our third one, we knew he had found us just the right car! Low mileage, great price and ALL new tires on the KIA Sportage was just too good to be true! We were treated so well with Mr. England! He was friendly, helpful, and very professional in helping us with our car buying decisions! We are enjoying our new KIA and look forward to maintaining all of our vehicle needs with Mr. England and Mercedes-Benz! Thank you for your friendly, honest and start-to-finish excellent customer and car buying services! More

Quality and Value Working with Zac was the best car buying experience -- Thank you Mercedes-Benz of Columbia, and thank you Zac Nichols! Quality and value are the two Working with Zac was the best car buying experience -- Thank you Mercedes-Benz of Columbia, and thank you Zac Nichols! Quality and value are the two words that I'd use to describe our car-buying experience. When I started shopping for a used car for my 16-year-old daughter, I had no idea we'd buy a Mercedes. Even though we were looking at pre-owned cars, Zac made us feel like valued customers. He was readily available via texting and went beyond the sale to make me feel like a friend when responding to my questions. I don't know whether the quality, comfort, and price-point of the car alone would have made the sale, but when combined with a helpful, no-pressure, sales representative --- it's a done deal, and my family will be back when shopping for future vehicles. I’m still surprised to have a Mercedes and look forward to the next one we add to our family! Thank you, Zac, and Mercedes-Benz of Columbia! More

Text Message to Driveway! My experience with Zac was hands down one of the best car purchase experiences ever! And it was all done by text message! Zac was fast to respond to My experience with Zac was hands down one of the best car purchase experiences ever! And it was all done by text message! Zac was fast to respond to every inquiry and question that I had. It took a few days to find the perfect vehicle and each day I received a "good morning" follow up text to let me know he was working on my behalf. He was honest and up front thru the entire experience. I plan on recommending Zac to all my family and friends! More