Mercedes-Benz of Columbia

Stress Free with Baby Zac Nichols made the car buying experience very easy for my family of 6. We needed a car that fit and didn't have the time to drive to Missouri from Zac Nichols made the car buying experience very easy for my family of 6. We needed a car that fit and didn't have the time to drive to Missouri from Ohio with a newborn. He simplified the process and got us a good deal on a car with our trade-in. He obviously works very hard beyond the initial call and follows through with his customers. He really knows how to make things happen while others are mostly talk. More

The Way All Vehicle Purchases Should Be This was the best vehicle purchasing experience I have had to date. It is how I wish all transactions were handled. Zac Nichols coordinated the sa This was the best vehicle purchasing experience I have had to date. It is how I wish all transactions were handled. Zac Nichols coordinated the sale. There was absolutely no pressure whatsoever. He gave me all of the information and time that I needed. My decision came down to two vehicles-- one at another dealer and the one here. Zac and the team at M-B made the difference. Professionalism and customer service are invaluable. More

A great place to do business When I say this was the best experience in purchasing a car. My salesperson was David Facio. He was very punctual. He returned my calls in a respectab When I say this was the best experience in purchasing a car. My salesperson was David Facio. He was very punctual. He returned my calls in a respectable amount of time. The service we received from him was great. We purchased online and had our car shipped to us. Within 30 minutes of conversation with David.. well he gain our trust. I would definitely recommend this dealership as well as David Facio as your salesman. During our interaction David ended his conversation as"Annie tell me what I need to do I'm here for you." Let David be your next salesman. You will not be disappointed.... More

Buying from out of state I was searching for a vehicle and was referred to Zach. The person that referred me got their vehicle from Zach and Mercedes-Benz of Columbia. I live I was searching for a vehicle and was referred to Zach. The person that referred me got their vehicle from Zach and Mercedes-Benz of Columbia. I live in Florida as does the person that referred me to this dealership. Zach made it soo easy and hassle free to find and purchase a car. It took him about a day and a half to find the car that I wanted, in my price range and everything. I was able to do my financial application over the phone with Dahn (the finance manager), which took all of about 10 minutes. They found the car I wanted on Thursday and the paperwork was in my hand Saturday morning. They were both super nice and worked fast and efficiently to make this happen for me. I never felt stressed or rushed, & they were available immediately any time I needed anything. And they had my car delivered right to my front door. I would’ve never thought that buying a car could be this painless and enjoyable. I highly recommend Zach, Dahn and Mercedes-Benz of Columbia for your car buying needs, no matter where you’re purchasing from in the US. More

Outstanding Purchase, Amazing vehicle, Perfect Service! This was by far and away the most positive car purchase experience to date. Zac was very informative, and great to work with. Zac answered all my ques This was by far and away the most positive car purchase experience to date. Zac was very informative, and great to work with. Zac answered all my questions and went above and beyond to provide an outstanding deal on the Lexus gx470 I purchased. I recieved top dollar for my trade and the entire process was swift and painless. I am truly grateful the entire team at Mercedes-Benz of Columbia. Thank You! More

Great experience, Amazing Service. Customer is clearly #1! I drove from KC to Columbia because I first researched the rating of Mercedes-Benz of Columbia which were stellar. What the reviews didn't tell me was I drove from KC to Columbia because I first researched the rating of Mercedes-Benz of Columbia which were stellar. What the reviews didn't tell me was the exceptional service you receive prior to, during and after the purchase (or not) of a vehicle. I was lucky and found the perfect car for me and they made it worth my time to drive the 4 hour round trip to get this car. Zac was my salesman who always provided immediate response. I asked very detailed questions and asked for several things to be provided to me and he did so within minutes. I originally sent an email and it was full speed ahead with everything I needed from there. I only had one free day to complete this and Zac was so on top of things he had paperwork ready just in case, he had the car detailed and serviced before I even arrived. For me, this was critical since I had very limited time. After I purchased the car and started driving home, he even gave me tips on how various features worked and of course driving that distance I learned all kinds of things. In addition, after I arrived home, he continues to be available anytime I have a question. Also, not the typical pushy sales person. He gives you facts and information, and you decide. Whether you buy or not, I'm sure he would remain your friend. Overall, outstanding dealership staff in general, great processes and buying with Zac was a great experience. I will go back to Columbia, regardless of the drive for my or my family's next cars. Thanks everyone! More

Friendly employees and amazing service I am amazed at how wonderful and easy it was to purchase a used car from this dealership. My sales rep, Charles, did everything he could to be sure I I am amazed at how wonderful and easy it was to purchase a used car from this dealership. My sales rep, Charles, did everything he could to be sure I was 100% happy. He was able to find me exactly what I wanted. They also are wonderful to work with on getting you the deal you want and the amount you expect for your trade-in. Even the finance part (which everyone dreads) was easy and fast. I will continue to buy cars from this dealership. More

VIP Experience! I have high standards for a sales person. Being in sales myself, I know all the gimmicks and tricks. I was expecting the typical car buying experience I have high standards for a sales person. Being in sales myself, I know all the gimmicks and tricks. I was expecting the typical car buying experience and to walk away feeling like I got ripped off. I was completely wrong! Charles England provided exceptional customer service and went above and beyond to get me exactly what I wanted. Charles truly does care about his clients and works for them, which is rare in the car industry. I am beyond happy with my newest car buying experience and will come to Charles for my next car purchase as I doubt I could get the same experience anywhere else! Highly recommended! More

Professional, Low Pressure & High Quality Service Zac was very professional, happy to help and never made me feel like I was wasting his time. The quality of communication was everything I would expe Zac was very professional, happy to help and never made me feel like I was wasting his time. The quality of communication was everything I would expect during a transaction of this level. We spoke over the phone during the sales process, chatted over text through the purchasing process & e-mailed during shipping and finalizing. All three channels of communication were open and honest. Classic example of why you buy from a dealer rather than private party. More

Highly recommend The team at Mercedes-Benz if Columbia patiently worked with us to find what fit my needs and budget. Zac Nichols, my sales rep, was a pleasure to work The team at Mercedes-Benz if Columbia patiently worked with us to find what fit my needs and budget. Zac Nichols, my sales rep, was a pleasure to work with. More