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Mercedes-Benz of Columbia
Columbia, MO
996 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available, at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 996 reviews
May 29, 2018
Zac made my experience fun and pleasant. A great dealership, a great sales experience. Thank you so much Zac for helping me pick out a great car for my family. It is awesome! A great dealership, a great sales experience. Thank you so much Zac for helping me pick out a great car for my family. It is awesome! More
by ab5680
Employees Worked With
May 24, 2018
Awesome Experiance /Thanks Charles What a wonderful dealership. Thanks for always having or finding just the right car or truck for us. We could not go anywhere else and find such a w What a wonderful dealership. Thanks for always having or finding just the right car or truck for us. We could not go anywhere else and find such a wonderful group. Charles England and everyone at Mercedes Benz of Columbia were helpful, courteous and a delight to work with. More
by N IT 2 DRIVE
May 21, 2018
2nd Vehicle Purchase This group once again was absolutely amazing and helpful, thanks so very much to Charles England and his extra hard work this time for sure. This group once again was absolutely amazing and helpful, thanks so very much to Charles England and his extra hard work this time for sure. More
by Blue Eyez
May 21, 2018
Great expereince with Charles England Superb service at every level!! I am not a novice car buyer and frequently have bought certified cars on the internet based on pics and description a Superb service at every level!! I am not a novice car buyer and frequently have bought certified cars on the internet based on pics and description alone. This can be done since the car is certified and the buyer will therefore have some assurance of what he is buying, at least mechanically. What you need to make this happen is an honest salesperson who will advise the buyer if there are any problems, dings, scratches etc. Charles put in the extra effort to answer my Qs that the car was in fact as advertised. He was very through in reviewing the car with me over the phone and it was delivered across the Country as advertised and on time. The price was fair to both sides. I will certainly keep him and this dealership on my short list for future MB purchases, even though they are 600 miles away from my home and there are many closer options. More
by MBBuyerin ATL
Employees Worked With
Charles England
May 15, 2018
Can't imagine going anywhere else! From A-Z, Zac helped me all the way through covering every aspect in purchasing my car, along with the finance manager Dan. Every time I walked in the From A-Z, Zac helped me all the way through covering every aspect in purchasing my car, along with the finance manager Dan. Every time I walked in the door I was greeted and treated like I was part of the family there! I would never purchase a vehicle any other place, new or used! Zac was phenomenal to deal with, the receptionist always made me feel welcome, the service staff was great. Overall, I couldnt be more pleased! More
by Mercedesplz
May 15, 2018
Smoothest car purchase ever! It was a pleasure doing business with Zac Nichols at Mercedes-Benz of Columbia. Definitely the best experience we’ve ever had purchasing a vehicle. T It was a pleasure doing business with Zac Nichols at Mercedes-Benz of Columbia. Definitely the best experience we’ve ever had purchasing a vehicle. The staff and Zac made the process painless. Would recommend to friends and family. Thanks More
by Jaiden.06
May 12, 2018
Like family Zac Nichols and the rest of the staff made our car buying experience smooth and comfortable. They all showed that they really cared about and treated Zac Nichols and the rest of the staff made our car buying experience smooth and comfortable. They all showed that they really cared about and treated us like family. More
by Acemac
May 06, 2018
Terrric experience, great folks My salesman, Charles England, was just an absolute pleasure to deal with. He did a great job walking me through my new car and couldn't have been mor My salesman, Charles England, was just an absolute pleasure to deal with. He did a great job walking me through my new car and couldn't have been more friendly and low pressure. Scott, the GM, and Dan, the finance manager, also were just great. In my 30-plus years of buying cars, I've never had such a good experience purchasing a car. More
by Mike8321
May 05, 2018
Low Pressure, enjoyable experience I worked w/ Chris Yllecas to purchase a slightly used Honda Pilot from Mercedes Benz of Columbia. Chris was courteous, knowledgeable, and didn't pres I worked w/ Chris Yllecas to purchase a slightly used Honda Pilot from Mercedes Benz of Columbia. Chris was courteous, knowledgeable, and didn't pressure me with tons of calls and texts like so many in this industry can do at times. The best part- Chris offered to have the car driven to my house so my family and I could test out car seats before getting serious about buying this car. What a convenience that was! Overall great experience, and would recommend. More
by TimothyDobbs
May 04, 2018
great service Zac Nichols was great to deal with and very professional. the process of buying the jeep was quick. The dealership is very nice and everyone was frien Zac Nichols was great to deal with and very professional. the process of buying the jeep was quick. The dealership is very nice and everyone was friendly. More
by deuel1992
Employees Worked With
