Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Columbus
Columbus, GA
1,762 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,762 reviews
August 13, 2026
Rachelle went above and beyond her usual excellent service to take care of my car. I am so appreciative. service to take care of my car. I am so appreciative. More
by phpage1
Verified CustomerEmployees Worked With
August 12, 2026
I dropped off my car for service on Friday, August 7th at 2:00 PM. They said it would take three hours, so I went to pick it up at 6:00 PM, but they hadn't even started on it. 2:00 PM. They said it would take three hours, so I went to pick it up at 6:00 PM, but they hadn't even started on it. More
by hcshin07
Employees Worked With
August 12, 2026
Everyone was very helpful and nice. I enjoyed the experience Mercedes provided me. The only thing I would recommend is that provide some hot food for customers while they wait like othe I enjoyed the experience Mercedes provided me. The only thing I would recommend is that provide some hot food for customers while they wait like other locations do. More
by catrice.c21jax
Employees Worked With
August 09, 2026
Rachelle is always helpful and so kind. I enjoy working with her and am always happy to get her to help me I enjoy working with her and am always happy to get her to help me More
by STACEYLJACKSON1
Employees Worked With
August 09, 2026
Excellent service and knowledge of Vehicle Tyler Poole was extremely professional and well-versed in the Mercedes that we selected was extremely professional and well-versed in the Mercedes that we selected More
by rharris5566
August 08, 2026
We love these guys. My mother-in-law brought her 2010 C300 faithfully for service, and we intend to keep up the tradition. My mother-in-law brought her 2010 C300 faithfully for service, and we intend to keep up the tradition. More
by kebpmb
Employees Worked With
August 06, 2026
Xavier Johnson and his Sales Manager worked very hard to keep me in the deal to find a nicer used vehicle for a temporary car purchase. I finally found a Grand Jeep Cherokee they had for sale in very good keep me in the deal to find a nicer used vehicle for a temporary car purchase. I finally found a Grand Jeep Cherokee they had for sale in very good condition, after looking at two others on the lot not quite passing their initial inspections Xavier maintained regular communication with me throughout the sales and repairs/inspection process. Very pleased with my new Jeep Overland this far, riding pretty good. -Thanks guys! More
by FIVEOJO
July 31, 2026
Seamless process with both sales and finance Delivered my car to the front door wonderful customer service my car to the front door wonderful customer service More
by marthajohnson3
July 30, 2026
Always outstanding! They keep me updated during the whole process, and even sent a video this time! Robert Connor and Haley McDonald are amazing at their jobs! They keep me updated during the whole process, and even sent a video this time! Robert Connor and Haley McDonald are amazing at their jobs! More
by AMYIVEY
July 30, 2026
Accommodating and friendly. Mr. Waller went out of his way to make sure we were happy. Mr. Waller went out of his way to make sure we were happy. More
by mckjudi
Employees Worked With
