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Mercedes-Benz of Columbus

Columbus, GA

Overview
Employees
Reviews
Vehicles
4.9
1,693 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,693 reviews

April 01, 2026

Tyler was very helpful, patient with all our questions, and very friendly. He was also very knowledgeable about the car and explained things very well. More

by SABREEDEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zarome Lakey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 31, 2026

They worked very hard to accommodate my schedule and did a great job servicing my vehicle. More

by jeroberts99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Goodroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 31, 2026

I had a great experience getting my car serviced and will return for next service. More

by HILLPAM40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Connor
2.0
This rating includes all reviews, with more weight given to recent reviews.
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March 31, 2026

I give the service department a good review, the service manager Robert was amazing, he is a very knowledgeable and helpful person in explaining how the service is handled, Robert went beyond helping me out More

by Barbaraowens2020
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 29, 2026

Earnest Jenkins was professional and pleasant to work with during the transaction. He sent pictures of the vehicle that helped with the online purchase. More

by TCHASE0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 26, 2026

Have been serviced by Mercedes-Benz of Columbus for the past eight years, and their service department is the best in the business. They keep me informed as to their progress and always do their repairs ri More

by FREDERICK.NEUBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2026 -

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. We appreciate your loyalty over the past eight years and look forward to continuing to serve you with the best service in the business!

March 24, 2026

She is the best! Always. pleasant, always helpful, and goes above and beyond typical customer service. More

by allisonmiller531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2026 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear we were able to make your experience a great one. Our team is always pleasant, always helpful, and goes above and beyond typical customer service. We appreciate you choosing us and look forward to the opportunity to help in the future!

March 23, 2026

I recently scheduled my vehicle for routine maintenance, and I must commend the team for a truly seamless experience. From the moment I arrived, the service advisor was exceptionally professional and approa More

by Hmilner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Goodroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2026 -

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. We are thrilled to hear that the service advisor was professional and approachable, and that your vehicle was returned in immaculate condition. Your feedback reinforces our commitment to excellence and we look forward to serving you again in the future!

March 23, 2026

This was a great experience, the service was timely and the video was great to see of what was being done. Our service advisor was very helpful and friendly. Great Customer Service!!! More

by dcvrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2026 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that you had a great experience with timely service and enjoyed the video showing what was being done. Our service advisor strives to be helpful and friendly, and we're thrilled that you appreciated the great customer service. We look forward to serving you again in the future!

March 23, 2026

I appreciate Rochelle staying in touch about the vehicle, the service, and the cost. She’s a pleasure and represents Mercedes-Benz Columbus in a professional and knowledgeable manner. More

by kit.mcclung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlyn Rusell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kennedy McDonald
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Mar 26, 2026 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that Rochelle kept you informed about your vehicle, the service, and the cost. She is a pleasure to work with and represents Mercedes-Benz Columbus in a professional and knowledgeable manner. We appreciate your feedback and look forward to serving you again in the future!

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