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Mercedes-Benz of Columbus

Columbus, GA

Overview
Employees
Reviews
Vehicles
4.8
1,727 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,727 reviews

June 28, 2026

Professional, courteous and proficient! Malcolm is awesome and very knowledgeable, he made the process stress-free! I am a return customer because of the exemplary customer service. More

by vwmswiley22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zarome Lakey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 28, 2026

Very great experience got exactly what I thought with great service. Thanks will buy again More

by paulmullally
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zarome Lakey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 24, 2026

The experience was great and I’m pleased. I will be back in the future. More

by canetha80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlyn Rusell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2026 -

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're glad to hear our team was able to make your experience a great one. We appreciate you choosing us and look forward to the opportunity to help in the future!

June 19, 2026

The mechanics broke the embroil on my tire rim and the service manager (Jose) said nothing to me about until I reached out to him after my car was delivered back to me. More

by rcookj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
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June 19, 2026

The people are kind and thoughtful. They are timely. The physical plant was clean and neat. More

by Gwendolynetheredge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Goodroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2026 -

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're glad to hear that our team was able to provide a timely and pleasant experience. We appreciate you noticing our efforts to maintain a clean and neat environment. We look forward to the opportunity to serve you again in the future!

June 18, 2026

Ms Pennington always greets me by name regardless of the amount of time that has passed between visits. She conducts herself in a professional manner and makes sure that repairs or servicing are done in a More

by ashley48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2026 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're delighted to hear that Ms. Pennington consistently provides you with personalized and professional service. It's wonderful to know that she ensures repairs and servicing are completed promptly. We appreciate your kind words and look forward to serving you again in the future!

June 17, 2026

I appreciated the service provided by Ms. Pennington. Very professional and concerned about the customer understanding the entire process, related to servicing MB vehicle. Followed up on an e More

by M22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2026 -

Mercedes-Benz of Columbus responded

Thank you for your kind words about Ms. Pennington and our service team! We're thrilled to hear that she provided you with a professional and thorough understanding of the servicing process. It's great to know that our service department met your expectations, including the cleaning of your vehicle. We appreciate your feedback and look forward to serving you again in the future!

June 17, 2026

There is too long of a wait time for a service appointment. But Rachelle is always there for me and has helped me on numerous occasions. I greatly appreciate her! More

by henson874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 12, 2026

The best experience i have had buying a vehicle and I have bought many over the years More

by MOORE36081
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zarome Lakey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2026 -

Mercedes-Benz of Columbus responded

Thank you for this wonderful review! We're thrilled to hear that your experience with us was the best you've had in buying a vehicle. We truly appreciate your business and look forward to serving you again in the future!

June 12, 2026

I test drove and had finacing ready . walked in and out with vehicle in about 15 minutes. Great service from salesman and finance manager ! Best experience i have ever had at a dealership. More

by MOORE36081
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zarome Lakey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2026 -

Mercedes-Benz of Columbus responded

Thank you for this awesome review! We're delighted to hear that our team, including your salesman and finance manager, provided you with such efficient and excellent service. It's wonderful to know that this was the best dealership experience you've had. We truly appreciate your business and look forward to serving you again in the future!

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