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Mercedes-Benz of Columbus

Columbus, GA

4.8
1,786 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,786 reviews

October 10, 2026

Rachelle was very helpful and nice to work with in getting my car repaired. I would like to work with her again if needed. More

by JACKIE.RIDDLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2026

Columbus Mercedes service is A+ They go all out. Thanks Robert in service department. Great service More

by SAMPMAN39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2026

Great Service - Rachelle oversees all of our services with attention to our need and to every detail. The quality of the workmanship is above reproach, and our vehicle always comes out looking and runnin More

by leonardo_jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Hernandez
October 07, 2026

Had my car way too long supposed to fixed sump under warranty n broke sump else n charged me on top of what they pose to fixed is making a noise More

by TERRYSTRONG60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachelle Pennington
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2026

The staff is exceptionally professional and friendly. The dealership’s inventory is seriously lackin!! For a brand that has niche clientele it continues to force downgraded into the local market forcing More

by derric0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2026

Friendly and courteous. Informative and upfront . I love the short video inspection clip. I walked out feeling good about my car being repaired and safe.Thank you so much! More

by rhoni_63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Migdalia Digregorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2026

She does her job very well. Kind, efficient, and helpful. She made my experience all the better! More

by WNJ
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2026

They were very responsive to my needs - I live in Auburn, AL and they come pick up and return my car for me at no charge - this is a huge advantage since I work full-time. I like how they show you videos of More

by jstevens18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2026

Mercedes Benz takes care of their customers super friendly the staff makes sure that you are satisfied with your vehicle More

by lorawilliams2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Migdalia Digregorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2026

Great service. Mechanics advised us promptly of critical issues and repair options. Once work was completed the service advisors reached out and fully accommodate More

by bhouston2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Migdalia Digregorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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