Mercedes-Benz of Columbus

Great service, very helpful, friendly. I will definatly recommend this service department. There could be snacks and drinks available for people that need to wait while service being done. recommend this service department. There could be snacks and drinks available for people that need to wait while service being done. More

From start to finish the service provided was exemplary. The service representatives provided awesome customer service and My car was ready in a timely manner. The service representatives provided awesome customer service and My car was ready in a timely manner. More

Elizabeth is outstanding. She makes you feel welcomed when you come into Mercedes. Answers any questions with confidence and eagerness. There hasn’t been a time yet that she hasn’t gone over and beyond t when you come into Mercedes. Answers any questions with confidence and eagerness. There hasn’t been a time yet that she hasn’t gone over and beyond to make sure your experience is the best possible. Keep her around! More

This was a real game changer for me to work with an awesome sales person, Rick Gilbert and the rest of the supporting including Debi Lewis. It all started with the initial phone call as I was treated w awesome sales person, Rick Gilbert and the rest of the supporting including Debi Lewis. It all started with the initial phone call as I was treated with respect and Rick's humbling personality. After spending the previous two days at two other MB dealerships in GA and AL, it was time for me to elevate my experience. Although I live 150 miles from this store, I will make it my first stop when shopping for a vehicle in the future. More

The front desk was great, They put too much air in my tires, I had to go back the next day. The Individual who helped was great tires, I had to go back the next day. The Individual who helped was great More

All issues fixed quickly and thoroughly! Air bag replaced and a tire repaired from a nail. Car was returned washed and vacuumed. I would have them service my car again! replaced and a tire repaired from a nail. Car was returned washed and vacuumed. I would have them service my car again! More

Last week I received a notice that I need to check with my dealer about the recalled airbag on my GLK 350. I called receive prompt service and it was confirmed that they had indeed had a replacement for me my dealer about the recalled airbag on my GLK 350. I called receive prompt service and it was confirmed that they had indeed had a replacement for me. Within three days the part had come in. I had an appointment first thing in the morning and by 10:30 in the morning it was all set and ready to go. Excellent service prompt service. Thank you! More

I always receive the best customer service experience. The service staff is top notch and always make the scheduled visit easy, as well as address all concerns. The service staff is top notch and always make the scheduled visit easy, as well as address all concerns. More

Angie Braid is amazing! All of the staff ar Mercedes were overly helpful and welcoming. I would buy another car from them for sure! Thanks! overly helpful and welcoming. I would buy another car from them for sure! Thanks! More

Every Mercedes service department I've gone to always had great customer service, cleanliness and friendly staff. I've never had an issue. You guys have the best service and customer treatment I've ever expe great customer service, cleanliness and friendly staff. I've never had an issue. You guys have the best service and customer treatment I've ever experienced! More