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Mercedes-Benz of Columbus

Columbus, GA

4.8
1,586 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,586 reviews

January 25, 2020

Fixed with NO PROBLEMS Always prompt and courteous, quick to insure you have the least amount of aggravation with the problem. My problem was covered by warranty , it made n More

by LRAYVINSON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your feedback. We're happy to hear about your service visit. As a customer, you deserve the best treatment. Please reach out to us if you ever need anything.

January 24, 2020

Glad to see them start sprinter repairs. Excellent workmanship and service. We have a small fleet and will be back. Thank you Phillip !!! We will be back More

by genatrac
Recommend Dealer
Yes
Employees Worked With
Phil Bono
Feb 07, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience at Mercedes-Benz of Columbus. We are happy to be your authorized commercial vans dealer. Please let us know if there's anything we can do for you. Safe travels!

January 24, 2020

Evaluate emergency brake and blindspot assist We were having difficulty setting and releasing the emergency brake. They adjusted emergency brake and blind spot assist and explained how to prevent More

by jmgergely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Reed, Jerry McIntyre
Feb 07, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your review. We strive to provide excellent customer service. Please give us a call if you ever have any questions, comments, or concerns.

January 22, 2020

Very smooth buying Angie and Richard were very helpful in the purchase of my car. Love my car. Thank you! Feel very comfortable about car and use. Great experience! More

by ALICE.JOLLEY01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Joiner, Angie Braid
Feb 07, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience at Mercedes-Benz of Columbus. We strive to give stellar customer service and an exceptional experience each and every time. Safe travels!

January 21, 2020

Everyone was so nice and helpful, and had such a spirit of excellence. I’d gone to other dealerships but this will now be mine from now on for future services. More

by blessingsunlimited
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Bono
Jan 21, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience at Mercedes-Benz of Columbus. We are dedicated to giving our customers the most accurate information along with stellar customer service. Safe travels!

January 21, 2020

Great job, Phil! Thanks Phil for all of your professional help with my vehicle. Also, thank you for going the extra mile to assist our needs. Brenda and Oscar Brown More

by brown.brenda55@yahoo.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phil Bono
Jan 21, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your review and we appreciate your business. We aim to please. Safe travels!

January 20, 2020

Wow great place to buy your next car or truck Mercedes Benz of Columbus took care of me from the comfort of my home. I found the whole experience with great pleasure. Sales agent Malcolm Waller se More

by dmpeshke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience at Mercedes-Benz of Columbus. We are dedicated to giving our customers the most accurate information along with stellar customer service. We appreciate your business.

January 16, 2020

Mercedes Benz of Columbus always provides great customer service and goes the extra mile in all their activities. Thanks for fixing a complex problem we thought would just be with us through the ownership More

by ANDERSONJJJ
Recommend Dealer
Yes
Employees Worked With
Troy Reed, Jerry McIntyre
Jan 17, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience! We appreciate your feedback and we appreciate your business. Please let us know if there's anything else we can do for you. Until next time! Safe travels.

January 14, 2020

Professional Customer Service with a Smile I have always great experience every time I bring my car for service. Jerry McIntyre was so friendly and professional when he helped me with my car m More

by JIMHERRSOCCER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry Hightower, Jerry McIntyre
Jan 14, 2020 -

Mercedes-Benz of Columbus responded

We appreciate you sharing your experience with Mercedes-Benz of Columbus. Please let us know if there's anything else we can do for you.

January 13, 2020

Yearly service When I call, always staff is prompt and gets me to the right person and service. Attentive, friendly and I always get the feeling, they are really lis More

by joann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Troy Reed, Jerry McIntyre, Phil Bono
Jan 14, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your feedback! We go above and beyond for our customers because you all deserve it. We'll be sure to let our Service Department know to keep up the good work. See you next time!

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