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Mercedes-Benz of Columbus
Columbus, GA
1,605 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,605 reviews
October 14, 2019
Professional, couteous and excellent service. It was easy to get the appointment at the time and date I desired. I was late by about 10 minutes but the staff was waiting for me. The service staff It was easy to get the appointment at the time and date I desired. I was late by about 10 minutes but the staff was waiting for me. The service staff was very professional, courteous and provided me with an excellent service. More
by govilnk
Verified CustomerEmployees Worked With
Troy Reed, Jerry McIntyre
October 13, 2019
bought new vehicle We were in and so fast and treated with respect by everyone especially Tiffany and Angie. Finance manager Debbie is awesome as always that’s why retur We were in and so fast and treated with respect by everyone especially Tiffany and Angie. Finance manager Debbie is awesome as always that’s why return to this dealer all the time their service is great as well. More
by baez6289
October 07, 2019
exceptional service I brought my car in to have the air cap replaced because i needed to have the windshield repaired and was told the air-cap was not working. I had my I brought my car in to have the air cap replaced because i needed to have the windshield repaired and was told the air-cap was not working. I had my appointment and was given a loaner and then was called later in the day to advise me that it just needed to be reset but that their was a recall that i was not aware of and that they went ahead and corrected the issue for me. Thanks for taking care of it and servicing a very loyal Mercedes owner. More
by optangirl
Employees Worked With
Troy Reed, Jerry McIntyre
October 07, 2019
Excellent Customer Service I live in Montgomery, Alabama and there is a Mercedes Dealer here, but my husband and I enjoy the customer service we receive from this Dealership. In I live in Montgomery, Alabama and there is a Mercedes Dealer here, but my husband and I enjoy the customer service we receive from this Dealership. In other words, it is worth the drive which takes us one hour and thirty minutes to get there. I enjoy working with Elizabeth, Troy, and Jerry. More
by HARRIS3436
October 07, 2019
Service B. Shuttle service provided very courteous and serv Everything was great except my windows were streaked post detailing. The store was still in re-construction which detracts from the expected Mercedes Everything was great except my windows were streaked post detailing. The store was still in re-construction which detracts from the expected Mercedes-Benz experience. More
by KARL.STRELLNER
Employees Worked With
Troy Reed
October 03, 2019
Purchase of 2020 GLE 350 Joshua Andujar provided us with prompt, courteous, professional service. He is very knowledgeable of the product he is selling and was able to answer Joshua Andujar provided us with prompt, courteous, professional service. He is very knowledgeable of the product he is selling and was able to answer all of our questions. Even after the sale he and the staff at Mercedes-Benz of Columbus have professionally responded to all of our questions. More
by GARYLORI
October 03, 2019
Trading in car The experience was as painless as it could be and a happy one. It is a used Volvo and the first one I have had. I am learning again. The experience was as painless as it could be and a happy one. It is a used Volvo and the first one I have had. I am learning again. More
by JANSTRAV
September 24, 2019
Warranty service I gave this service a 3 because the time frame was too long in getting my car taken care of and customer service keeps you on hold too long and overal I gave this service a 3 because the time frame was too long in getting my car taken care of and customer service keeps you on hold too long and overall the customer service was not a great experience More
by pamela1701
Employees Worked With
Tony Lassen
September 16, 2019
The young girl at the front desk was Awesome! The girl at the front desk made my day and taking my car in for service a much more pleasant experience. Being authentic and nice went a long way wit The girl at the front desk made my day and taking my car in for service a much more pleasant experience. Being authentic and nice went a long way with me. Good on Her! Marty More
by gmweinert22
Employees Worked With
I don't recall her name....young lady at the front desk
September 16, 2019
Great service experience! Prompt, honest, reliable service! Great staff overall, including front desk, telephone service, shuttle service and clean, comfortable building. Just Prompt, honest, reliable service! Great staff overall, including front desk, telephone service, shuttle service and clean, comfortable building. Just a great experience. Will recommend to all our friends! More
by renitamain
Employees Worked With
