Mercedes-Benz of Columbus

everything completed as requested. the only difficulty we seem to repeatedly have is when service advisor tries to phone me on my mobile. the number dialed rolls directly into voice ma the only difficulty we seem to repeatedly have is when service advisor tries to phone me on my mobile. the number dialed rolls directly into voice mail greeting, but on my end the phone never rings, and does not show up as a missed call or vm. we tried it while i was standing at service advisor's station, with same result. the SA tried calling from her cell phone and the call was easily completed. As i have not blocked the dealership's number, we have been at a loss as to what the problem is, however it did cost us another day of inconvenience in getting our car back. More

Very helpful Worked with me with my financial situation and give me time to retrieve my vehicle. The service here at Mercedes Benz of Columbus is are like the Merc Worked with me with my financial situation and give me time to retrieve my vehicle. The service here at Mercedes Benz of Columbus is are like the Mercedes Benz of the service Industry. More

Great experience Ronnie was the sales person that helped us out and he was very kind and knowledgeable. The whole experience was awesome from beginning to end. He made Ronnie was the sales person that helped us out and he was very kind and knowledgeable. The whole experience was awesome from beginning to end. He made sure we were informed through the entire process. I didn't feel pressured to buy, it was just a good vibe overall. Would love to do business with him again! I love my car and am really happy with it. More

Great car 2013 S550 and professional people. I loved the car. It was obviously meticulously maintained by previous owner. Liked the fact that it was a CPO vehicle. Josh, our sales person was grea I loved the car. It was obviously meticulously maintained by previous owner. Liked the fact that it was a CPO vehicle. Josh, our sales person was great. No pressure-handled everything with class. Honest and straightforward. A real class act. In short the entire experience was pleasant and efficient. We were in and out in an hour and a half. Returned a few days later for further instruction on electronics and was treated like I was there to buy something and not like oh we already sold him. More

Very relieved to get my car back on the road. My car broke down on the road, I had it towed to the dealership at night. That next morning I informed the service department of the problem, the next My car broke down on the road, I had it towed to the dealership at night. That next morning I informed the service department of the problem, the next day after they checked it out, told me what was wrong, gave me a price and I had my vehicle the same day. More

B Service Very professional and accommodating, above and beyond. Quick service, with door to door pick up and delivery. We’ve been happy and proud to be part of Very professional and accommodating, above and beyond. Quick service, with door to door pick up and delivery. We’ve been happy and proud to be part of our family at Mercedes Benz of Columbus since 2008. We will certainly both recommend and look forward to the Sprinter line for our next purchase. More

Courteous and prompt Staff was helpful and prompt with answers; they were knowledgeable and able to explain things clearly to me. I also believe they were honest with me Staff was helpful and prompt with answers; they were knowledgeable and able to explain things clearly to me. I also believe they were honest with me.. More

Excellent Service This service department is so customer focused. I love the valet service, their efficiency in work and not overpriced. They made the experience an e This service department is so customer focused. I love the valet service, their efficiency in work and not overpriced. They made the experience an easy one. Thanks! More

Awesome experience Great place with awesome service. The service department explains everything so well and they do it with a smile. I would recommend all my friends to Great place with awesome service. The service department explains everything so well and they do it with a smile. I would recommend all my friends to buy and get their Mercedes serviced here. More

Service B and replacement of brakes Best experience I've ever had at a Mercedes dealership. Everyone was very nice and helpful. I really appreciated the loaner car to use while my bra Best experience I've ever had at a Mercedes dealership. Everyone was very nice and helpful. I really appreciated the loaner car to use while my brakes were replaced on my car. Thanks! More