
Mercedes-Benz of Columbus
Columbus, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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best buying experience i ever had excelent buying experienc ronnie mears created a no pressure atmosphere thanks ronnie special shout out to justin clark had repeated conversations w excelent buying experienc ronnie mears created a no pressure atmosphere thanks ronnie special shout out to justin clark had repeated conversations with him and he was the reason for coming to the dealership More
A fantastically wonderful vehicle shopping experience On a Saturday evening after the dealership was closed, I posed a few questions to several internet sites and had replies from 3 different dealership a On a Saturday evening after the dealership was closed, I posed a few questions to several internet sites and had replies from 3 different dealership associates, including the General Manager, shortly after posting my questions. I spoke with them on Sunday and determined that I was interested in this vehicle. Despite the fact it was already a GREAT deal, they reduced the asking price a little bit more, provided me with a proposed sales invoice by email [through the primary internet site I had contacted] and I purchased the vehicle on Monday morning over the telephone. They delivered the vehicle [with a full tank of gas] to my house [140 miles away in another State] that afternoon, we signed the papers, I gave them a check and we were done! I am very happy and would recommend Mercedes-Benz of Columbus to anyone wishing to purchase from them. All associates to whom I spoke were highly competent and honest! They were not pushy nor did they attempt to obscure anything. It was a very pleasant shopping experience! I will definitely shop with them again in the future. More
One of the few dealers that I would recommend I love contacting dealers though the internet because they can be difficult to deal with. I was searching for a new car. I was undecided whether to pu I love contacting dealers though the internet because they can be difficult to deal with. I was searching for a new car. I was undecided whether to purchase a Mercedes or another brand. I’m from Florida and had contacted many dealers of both brands. What’s funny is that not one dealer really wanted to sell me a car. I had set my mileage range, at 200 miles, from my house and had no luck finding a dealer.. I had to increase my range to 500 miles. I came across Mercedes Benz of Columbus, GA. When I contacted them, a representative from their dealership named Ronnie contacted me. He was the first person (and I mean person - not salesman) who was interested in selling me a car. Ronnie solved my decision of what brand to buy. The next problem was his dealership 400 miles from my house and I had a car to trade in. He was the first person to ask “What can I do to earn your business”. Wow - nobody ever asked me that question. Well, Ronnie drove 400 miles to deliver my new car and drove back with my trade in. If you’re fortunate enough to live closer than 400 miles from Columbu, GA, and are looking for a Mercedes, call Ronnie. I have a Mercedes dealer 8 miles from house and I bought a car from Ronnie 400 miles away - that says it all! Trust me, you’ll be pleasantly surprised . More
Out of state but not out of mind I was looking for a specific Mercedes SUV, and I found one at Mercedes-Benz of Columbus. I expressed interest and was connected with Ronnie Meares. De I was looking for a specific Mercedes SUV, and I found one at Mercedes-Benz of Columbus. I expressed interest and was connected with Ronnie Meares. Despite the fact that I was almost 400 miles away, I was able to complete a deal with a competitive price and competitive trade-in allowance. Ronnie was very attentive and followed up appropriately throughout the process. In addition, the car was delivered in excellent condition. Overall, the process took less than a week, and I never visited the dealership. I would highly recommend Ronnie and this dealership. More
Columbus, really? We recently needed to retire our 2008 S550. After checking out the competition (other manufacturers) here in Atlanta, my wife and I decided to purch We recently needed to retire our 2008 S550. After checking out the competition (other manufacturers) here in Atlanta, my wife and I decided to purchase another Mercedes Benz. I received a wonderful referral from a recent customer of Ronnie Meares. I had never thought about shopping for a car in Columbus. I live in Atlanta with many Mercedes dealers. However, after speaking with Ronnie a couple of times, I knew where we would be purchasing our next automobile. The transaction was easy and seamless. The car was delivered to my front door. It was like I had a personal shopper! Thank you Ronnie and the team of Mercedes-Benz of Columbus. More
I wish there’s 0 star I visited the dealership for B Service and the car was running fine and when i went to pick the car up I found out there is noise coming up from th I visited the dealership for B Service and the car was running fine and when i went to pick the car up I found out there is noise coming up from the engine, I decided to not drive the car under this condition, in the next morning i got message from the service manager saying that is my car is fine and the noise i was hearing was the direct injection pump on the vehicle. The vehicle had sat for 3 days and was cold after the vehicle warms up the pump will get quiet. I need to pick up our loaner this morning so if you will send me the address you are at i will have a driver leave this am with your vehicle with disrespect, rudeness and the typical hang up the phone on me!!! Then I decided to fill a complaint at MB-USA. At the end of the day i got phone call from the customer service manager and she apologize about what he did and told me that the technician checked out my car again and he said that the noise is normal and not normal. And now the found that they have to change the pison and connecting rod inside the engine which I’ Gonna lose the value of my car. My car has just 27000 miles. More
A “10” Buying Experience My wife and I recently purchased our first vehicle from Mercedes-Benz Columbus. We have had a number of positive experiences with other dealers, but My wife and I recently purchased our first vehicle from Mercedes-Benz Columbus. We have had a number of positive experiences with other dealers, but this purchase was different. The dealership has a unique way to connect with the customer. You feel more like you are dealing with your family rather than someone you just met. The product knowledge and courtesy of staff is similar to many dealerships. What sets them apart is the trust you immediately recognize as genuine and sincere. We were looking for more than just to purchase a new Mercedes. We were seeking to find a dealership that we could build a relationship built on trust. We were also trying to find a dealership where the staff and owner were committed to the long term and looking past the immediate sale. All of the staff we dealt with has been with the dealership 10 years or longer. If you are looking for a dealership you can build a relationship that will last and will probably have the same staff for your next purchase Mercedes-Benz Columbus is where we think you should start. More
Welcome to the Trifecta of Dealerships! Ronnie provides the combination of a sincere love for Mercedes-Benz, an inexhaustible knowledgeable about the product with buying options, and (my per Ronnie provides the combination of a sincere love for Mercedes-Benz, an inexhaustible knowledgeable about the product with buying options, and (my personal favorite), he's a really likable guy! There's no pressure or anxiety with Ronnie & you don't get a sense that he needs you to do anything other than what you want to do for you and your family. Buy or don't buy, he's content to represent the Brand and ensure that he's addressed every question you present to him. My visit to Mercedes-Benz of Columbus was easy going! It was literally Easy Going there to meet Ronnie, and to use the information & test drive to make a viable, well-informed decision about my purchase. I Found the Trifecta: love for the product, knowledge of the process & peace of mind... Thanks, Ronnie & Thanks Mercedes-Benz of Columbus! More
Excellent customer service!! Me. Ronnie Meares provided me with the most excellent customer service! I have been shopping around Columbus but his service has been the most excelle Me. Ronnie Meares provided me with the most excellent customer service! I have been shopping around Columbus but his service has been the most excellent of all. He responded quickly to my online inquiry with his professionalism. And then had the vehicle that I wanted to view, pulled up and ready for me to test drive right when I arrived to the dealership after work. It was a very rainy day and I was met with the car in a covered area for my convenience. He was ver informative and quick to answer my questions. The dealership was able to give me quick information regarding my trade and it’s value. Five stars to this outstanding sales professional and the dealership! More
IT WAS AWESOME!!!! I saw the car I wanted to test drive online contacted the salesperson . Bought the car that afternoon!!!! Great experience overall. Would buy again fr I saw the car I wanted to test drive online contacted the salesperson . Bought the car that afternoon!!!! Great experience overall. Would buy again from here. More