Richard Joyner

This is the best dealership the employees are always nice and respectful the atmosphere is always good and respectful the atmosphere is always good More

by coxtangela7 Verified Customer Verified Customer

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Great service. Attention to details. The people are courteous and know what’ to do . Great! Attention to details. The people are courteous and know what’ to do . Great! More

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Haley is top notch! Always pleasant, helpful, informative and communicative! I feel reassured either her as our service advisor. Always pleasant, helpful, informative and communicative! I feel reassured either her as our service advisor. More

by tandjwynn Verified Customer Verified Customer

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My service at Columbus’Mercedes were great. I have received nothing but the best service. I have received nothing but the best service. More

by REESE6363 Verified Customer Verified Customer

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It is fantastic to do business with people who remember your name and your car. your name and your car. More

by FSCHLEY Verified Customer Verified Customer

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August 1, 2023, I had an 8:00 appt to replace a tire. It is now 1:18pm and my vehicle has not been looked. When I arrived I was informed the service managers and technicians are in a lunch meeting. Needl It is now 1:18pm and my vehicle has not been looked. When I arrived I was informed the service managers and technicians are in a lunch meeting. Needless to say, we dropped the vehicle off at 5pm the day before. This is unacceptable and for sure not the standards nor the integrity of the company. Sadly it is my first visit and very well could be my last!!! UNACCEPTABLE……5 1/2 hours and my vehicle hasn’t been looked at, don’t forget I had an 8:00am appointment More

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Excellent service in every aspect . Been client for 20 years ! Outstanding. Dealership and Personnel in every area of car care and service Been client for 20 years ! Outstanding. Dealership and Personnel in every area of car care and service More

by 19Mathews Verified Customer Verified Customer

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Always working to make customers satisfied and happy. If I had an issue, they are going to do everything to make it right. I purchased my vehicle in 2015 from Mercedes Benz of Columbus. They have done al If I had an issue, they are going to do everything to make it right. I purchased my vehicle in 2015 from Mercedes Benz of Columbus. They have done all of my services since. I still have the same vehicle in 2023 and they continue to service my car. The customer service is excellent!!! More

by LAKESHIATAYLOR.LT Verified Customer Verified Customer

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Mercedes-Benz of Columbus sales and service departments are always professional, efficient, and exemplary. It is very comforting to know they are there for me when a need arises. are always professional, efficient, and exemplary. It is very comforting to know they are there for me when a need arises. More

by d30271 Verified Customer Verified Customer

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Poor quality work from the service department. Incompetent representatives and management. All lack knowledge of vehicles and service Incompetent representatives and management. All lack knowledge of vehicles and service More

by CCMURPHY22 Verified Customer Verified Customer

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