Mercedes-Benz of Columbus

Trading our Mercedes Benz in Columbus GA Serpil Adams has and was very helpful in finding a car. She has been helpful, respectful, patient, thoughtful, knowledgeable. Serpil is a professional Serpil Adams has and was very helpful in finding a car. She has been helpful, respectful, patient, thoughtful, knowledgeable. Serpil is a professional sales lady. She knows the Mercedes Benz automobile and how to handle the purchase process. My wife and I are comfortable recommending Serpil and the dealership. More

Gary St. Louis Gary made this car buying experience the easiest I have ever had. He was great and the atmosphere was very friendly and non threating. What a great Gary made this car buying experience the easiest I have ever had. He was great and the atmosphere was very friendly and non threating. What a great place to buy a car. More

My car experience Abby was very nice and understanding of what I was looking for. I didn't feel rushed by her to make up my mind as I test drove 2 SUVs and 1 car. I did Abby was very nice and understanding of what I was looking for. I didn't feel rushed by her to make up my mind as I test drove 2 SUVs and 1 car. I didn't purchase a Mercedes-Benz that day but it was a good experience!! More

Great Customer service and support Serpil was very nice and warm. Helped to make sure that we were comfortable and at ease. Very informative and knowledgeable. Would definitely recommen Serpil was very nice and warm. Helped to make sure that we were comfortable and at ease. Very informative and knowledgeable. Would definitely recommend her to everyone. More

The best of the best!!! Did not buy a new Benz,(SAD) how ever, I'm a service member deploying and Serpil Adams helped me sell my car threw mecerdes dealership. All the staff Did not buy a new Benz,(SAD) how ever, I'm a service member deploying and Serpil Adams helped me sell my car threw mecerdes dealership. All the staff that I dealt with where all professional and very military friendly. I could tell I was in good hands. When I come back, I will be getting my Mercedes from Serpil Adams. More

Sales staff goes above & beyond Daniel & other team members were very accommodating during our 3 on-site visits. My 1st experience was without my husband & Daniel was kind, knowledg Daniel & other team members were very accommodating during our 3 on-site visits. My 1st experience was without my husband & Daniel was kind, knowledgable, and not pushy at all. Next, our entire family stopped by after closing time and a manager was happy to get the keys and spend time showing the vehicle I had selected to my husband. Daniel's excellent listening enabled him to match our family with the perfect vehicle that met all of our needs within our desired price range. He brought it to our home, allowing me to drive it around the neighborhood & test how the car seats fit & 2nd/3rd row worked with them. The Dealership team made trading in my previous vehicle a dream, allowing for a seamless, stress-free process. Several team members stayed late, accommodating my husband's schedule the evening we signed papers & were extremely understanding with our rambunctious young children. We highly recommend Daniel & the dealership and will certainly return when we're in the market for our next purchase. More

First time owner of a Benz Mrs. Serpil went far above and beyond to make our visit to the dearship worth while, She was very attentive in listening to what we wanted. She is fu Mrs. Serpil went far above and beyond to make our visit to the dearship worth while, She was very attentive in listening to what we wanted. She is full of life and very knowledgable, she is an excellent sales person, we walked in as customers and left feeling as if we had gained a friend. More

Sirpil was awesome !!! Wonderful experience. Great staff they found us the car we wanted and there was no pressure. It's my fourth car from this team and they never disapp Wonderful experience. Great staff they found us the car we wanted and there was no pressure. It's my fourth car from this team and they never disappoint from ordering a new car to a pre owned to meet my need. If you need a new or used Mercedes go no where else. More

One Satisfied Student I was very pleased with my overall experience and I really appreciate Abby Mitchell's patience, empathy, understanding, and friendliness. She was very I was very pleased with my overall experience and I really appreciate Abby Mitchell's patience, empathy, understanding, and friendliness. She was very easy to work with and very easy to get along with. She was extremely down to earth and despite me not purchasing my vehicle from her( I took my car in for service, and was interested in trading in) she treated me like I was her very own customer. She took charge over my issue and really worked hard to get me a solution. She was easily accessible whenever I had a question or issue and made the entire process manageable and bearable. She was very skilled and knowledgeable and I'm forever grateful. It's funny, prior to me taking my car in for servicing I called the dealership and spoke to the receptionist whose name happened to be Abby also....when I got there i asked for Abby, and by me not knowing last names at that time they assumed I was speaking of the sales associate.....that assumption caused me to gain a friend and a new sales associate because I will be back to get my car from Abby! Thanks! More

Great New Car Purchase and Trade-in Process The sales associates Joshua Andujar and Debi Lewis were great throughout the entire new car purchase process. Josh provided excellent attention and co The sales associates Joshua Andujar and Debi Lewis were great throughout the entire new car purchase process. Josh provided excellent attention and courtesy while answering our questions and making the purchase economics work regarding the purchase as well as the trade-in value of our legacy GL450. Debi was great at making the document process run smoothly and fast as well which was extremely helpful given our small children being present for the purchase. Overall an excellent experience and I would recommend these two individuals to others for their purchase needs. More