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Mercedes-Benz of Columbus

Columbus, GA

4.8
1,752 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,752 reviews

July 05, 2026

Very accommodating, courteous, knowledgeable, efficient. A most pleasant experience for a service department. Would highly recommend. More

by johncolvard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Goodroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2026 -

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're glad to hear our service department was able to provide you with a pleasant and efficient experience. We appreciate your recommendation and look forward to serving you again in the future!

July 04, 2026

Haley is a Lady of her word! Great person to work with and highly recommend her and her dealership! More

by hulon.anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2026 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're delighted to hear that Haley made such a positive impression and upheld her commitments. We appreciate your recommendation and look forward to serving you again in the future!

July 02, 2026

Tyler was great. He helped me find the right car and I’m pleased with my purchase More

by Jessica Maney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zarome Lakey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2026 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're thrilled to hear that Tyler was able to help you find the right car and that you're pleased with your purchase. We appreciate your business and look forward to serving you again in the future!

July 01, 2026

Like valet service pick up drop off. Thorough inspections and fix recommendations with timely updates More

by MCBARNEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Mercedes-Benz of Columbus responded

Thank you so much for the wonderful review! We are thrilled to hear you enjoyed our convenient valet pick-up and drop-off service.

June 30, 2026

I was greeted and received notification about the work required. Was provided a vehicle so glad about that. More

by gfmac812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Goodroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Mercedes-Benz of Columbus responded

Thank you so much for sharing your experience! We are glad you received a warm greeting and were kept fully informed about your vehicle's needs. Providing a seamless loaner vehicle experience to keep your day moving smoothly is always our priority. Thank you for choosing Mercedes-Benz of Columbus, and we look forward to serving you again!

June 30, 2026

The experience was excellent and very professional! Mercedes-Benz Columbus has top-tier customer service! More

by jacksonjamesg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Mercedes-Benz of Columbus responded

Thank you so much for the wonderful review! We are absolutely thrilled to hear that you had an excellent and highly professional experience with us.

June 28, 2026

Professional, courteous and proficient! Malcolm is awesome and very knowledgeable, he made the process stress-free! I am a return customer because of the exemplary customer service. More

by vwmswiley22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zarome Lakey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Mercedes-Benz of Columbus responded

Thank you so much for being a loyal, return customer! We are absolutely thrilled to hear that Malcolm provided such professional, knowledgeable, and stress-free service.

June 28, 2026

Very great experience got exactly what I thought with great service. Thanks will buy again More

by paulmullally
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zarome Lakey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Mercedes-Benz of Columbus responded

Thank you so much for the fantastic feedback! We are thrilled to hear that you got exactly what you were looking for, backed by our team's great customer service.

June 24, 2026

The experience was great and I’m pleased. I will be back in the future. More

by canetha80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlyn Rusell
Jun 26, 2026 -

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're glad to hear our team was able to make your experience a great one. We appreciate you choosing us and look forward to the opportunity to help in the future!

June 19, 2026

The mechanics broke the embroil on my tire rim and the service manager (Jose) said nothing to me about until I reached out to him after my car was delivered back to me. More

by rcookj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.