Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Mercedes-Benz of Columbus

Columbus, GA

Overview
Employees
Reviews
Vehicles
4.8
1,654 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
Contact Dealership
View Awards

7470 Veterans Parkway

Columbus, GA

31909

Directions

By Type

Showing 1,654 reviews

October 07, 2021

Earnest has made this vehicle purchase the easiest and most pleasant car buying experience. He is a joy to work with. Honest, direct, flexible. As a woman I felt he listened to me and realized I was the More

by AliciaK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2021 -

Mercedes-Benz of Columbus responded

AliciaK, thank you so much for taking the time to share about your sales experience with Earnest. We are delighted to hear that he was able to make your experience pleasant as well as provide the sales experience that you deserve! Please let us know if there is anything else we can do to assist you. Wishing you many happy miles in your new Mercedes-Benz!

October 07, 2021

I received excellent service from the moment I drove up to the time I left. The personnel was kind, courteous, honest everyone that I interacted with. More

by daisyadkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2021 -

Mercedes-Benz of Columbus responded

Thank you so much for your feedback daisyadkins! Please let us know if there is anything else we can do for you!

October 06, 2021

Probably the worst experience with a dealership I have ever had, the service manager was awful. More

by NATALIE2228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nadie Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2021 -

Mercedes-Benz of Columbus responded

Dear NATALIE2228, we are always working to improve our customer service and would like to discuss your experience to understand areas that we can work on. Please reach out to Nadie Martin at (706) 256-6100. We hope to hear from you soon.

October 06, 2021

The service department is the best. Keep up the good work. I am a GM of a dealership and I have also loved the way this dealership does business. More

by alan.grahamanderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2021 -

Mercedes-Benz of Columbus responded

Alan.grahamanderson, thank you so much for the feedback about our dealership! We are truly delighted to hear about your experience with our service department and will be sure to pass on your kind words. Please don't hesitate to reach out if there is anything else we can do for you!

October 06, 2021

They don't show me know respect they treat me different from the people that come they for service More

by BrinsonOgletree18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lizzy Spitzmiller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2021 -

Mercedes-Benz of Columbus responded

Dear BrinsonOgletree18, our customers are our number 1 priority and we apologize that you felt this was not the case. We would like to talk with you in more detail so that we can understand how to improve upon our customer service. Please give Nadie Martin a call at (706) 256-6100, at your earliest convenience. We look forward to speaking with you.

October 05, 2021

My car is driving so crazy, my tire pressure was on when I went and still was on when they finished never will I go back worst $609 I ever spent I feel like all they did was reset my service light More

by hkendashus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lizzy Spitzmiller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2021 -

Mercedes-Benz of Columbus responded

Dear hkendashus, we truly value your feedback and would like to speak with you in more detail about your experience. Please give our Service Manager, Nadie Martin, a call at your earliest convenience at (706) 256-6100. We hope to hear from you soon!

October 04, 2021

Great work, I was not able to take my car to the dealer, so they came to me. I didn't have to wait to long the service man was very nice and I appreciate that. More

by cynt
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2021 -

Mercedes-Benz of Columbus responded

Thanks so much for your feedback cynt! Please let us know if there is anything else we can do for you!

October 02, 2021

Great experience. We've used this dealership for maintenance on our previous Mercedes & service has always been great. We checked several dealerships & had some trouble finding an available new car. More

by CaptainBobPhillips
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2021 -

Mercedes-Benz of Columbus responded

CaptainBobPhillips, thank you so much for your feedback about Evelyn and the rest of our dealership! We are delighted to hear about your previous, and most recent, experiences. Thank you for your business. Please don't hesitate to reach out if there is anything else we can do for you. We look forward to seeing you at your next service visit!

October 01, 2021

We appreciate Joshua's honesty and genuineness. He always work to support the customer! We will recommend him and continue to work with him. More

by TMONTGOMERY2
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2021 -

Mercedes-Benz of Columbus responded

Thank you TMONTGOMERY2 for taking the time to share your feedback about Joshua. We will be sure to pass on the kind words. Wishing you many happy miles!

September 20, 2021

no hassle...was in and out quick...very polite and friendly...would highly recommend them More

by jillpayton62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : n/a
Report | Print
Sep 20, 2021 -

Mercedes-Benz of Columbus responded

Jillpayton62, thank you for the feedback about your sales experience and for the recommendation! Please let us know if there is anything else we can do for you!

1
...
82
83
84
...
166