Evelyn Tolbert

Very efficient and customer service friendly dealership. The experience was quick and hassle free, great service. The experience was quick and hassle free, great service. More

by kenionv Verified Customer Verified Customer

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Evelyn was awesome. She kept me informed on all steps of ordering the car and updated on its progress. She is very easy to work with and extremely competent. Usually ca She kept me informed on all steps of ordering the car and updated on its progress. She is very easy to work with and extremely competent. Usually car buying is a hassle, but Evelyn made this enjoyable! More

by susan1ken Verified Customer Verified Customer

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Very responsive and made me feel appreciated as a customer. Made sure I was happy with the service. customer. Made sure I was happy with the service. More

by tswright9 Verified Customer Verified Customer

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They had exactly the car I wanted, and then made the transaction very easy. What pushed me over the top was the willingness to confirm certain details about the car with pictures. Then the free delivery transaction very easy. What pushed me over the top was the willingness to confirm certain details about the car with pictures. Then the free delivery all the way to Birmingham ,AL made it a great deal .... many thanks. More

by sam@gannawaycompanies.com Verified Customer Verified Customer

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No follow up… confusing…internet dept? sales person? Never heard much from them again… We are in Florida but they thanked me for my visit anyway? Wouldn’t waste my time with this place. sales person? Never heard much from them again… We are in Florida but they thanked me for my visit anyway? Wouldn’t waste my time with this place. More

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Great integrity and gollowthruyou are honored to have such an employee. He is focused on customer service such an employee. He is focused on customer service More

by RLEWIS808 Verified Customer Verified Customer

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Ms. Evelyn was very knowledgeable about the car. She was very friendly and attentive..This was my second purchase and Ms. Evelyn was very professional and courteous. very friendly and attentive..This was my second purchase and Ms. Evelyn was very professional and courteous. More

by sandrafthomas Verified Customer Verified Customer

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If you’re looking for a Mercedes-Benz dealership, look no further. Mercedes-Benz of Columbus, Georgia is the dealership you want to give your business to. I’m not one to do anything the easy way. I live i further. Mercedes-Benz of Columbus, Georgia is the dealership you want to give your business to. I’m not one to do anything the easy way. I live in Northern California. A little over 2400 miles from Columbus, Georgia. The two MB dealerships in my area were unable (unwilling?) to find me the car I wanted. I went to the MBUSA website and put in the criteria I had for my new car. One car popped up at the Columbus dealership. I clicked on the “I’m interested” button and received an email the same day that someone would contact me in the next 24 hours. Evelyn Tolbert called me the next morning, and we started a conversation about the car available at the dealership. She sent me everything I requested including pictures of the car and the window sticker. The car had all the optional equipment I wanted and, we negotiated a price with delivery. I worked with Debi Lewis to electronically sign the necessary paperwork for the car; this was the easiest transaction I’ve had with a car. I went to the bank, initiated a wire transfer and that was that! Evelyn continues to stay in touch with me, checking in to see if I have questions and to give me the status of where the car is in the delivery process. My new car is on a transport truck heading my way and should be here next week. Every single person I have talked to at the Mercedes-Benz of Columbus dealership has been polite, friendly, and helpful. It has been a very different and pleasant experience from what I encountered from the two dealerships local to me. Is this a conventional way to get a car? Not even close. Did MB of Columbus make this as easy as possible? Yes, they did! I really lucked out when I clicked the “I’m interested” button and Evelyn Tolbert picked up the request. Regardless of where you live in the United States, I would highly recommend Mercedes-Benz of Columbus, Georgia. They will make everything about purchasing a car a breeze for you. I couldn’t be happier with the experience I’ve had with this dealership. Thank you to everyone involved in making ownership of my dream car a reality. More

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I contacted Mercedes-Benz of Columbus on 2/10/2023 about purchasing a 2023 Metris Cargo Van. Evelyn Tolbert and Kennedy McDonald helped me select the options I wanted on a van scheduled for production in Ap purchasing a 2023 Metris Cargo Van. Evelyn Tolbert and Kennedy McDonald helped me select the options I wanted on a van scheduled for production in April. I put a deposit on the van, and it was delivered 5/31/2023. I purchased the van via telephone without actually visiting the dealership and without meeting Evelyn or Kennedy in person. However, I got to meet Evelyn when she delivered my van, which I greatly appreciated, as I live 103-miles from the dealership. Evelyn and Kennedy did everything they said that they would, and I'm very pleased with my purchase. I found them knowledgeable and professional. More

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Exceptional buying experience, from initial contact with the salesperson,Evelyn, through the purchase process they made this long distance purchase transaction a pleasure. I would recommend and use this dea the salesperson,Evelyn, through the purchase process they made this long distance purchase transaction a pleasure. I would recommend and use this dealership for future vehicle purchases. More

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