Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Mercedes-Benz of Columbus

Columbus, GA

Overview
Employees
Reviews
Vehicles
4.8
1,586 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
Contact Dealership
View Awards

7470 Veterans Parkway

Columbus, GA

31909

Directions

By Type

Showing 1,586 reviews

May 22, 2021

Went above and beyond during the whole car buying process. So helpful and generous the whole time. Would recommend to anyone looking for a vehicle. More

by Christopher.a.wallace28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2021 -

Mercedes-Benz of Columbus responded

Thanks so much for taking the time to share! We're happy to hear that you had a great experience with us and hope to see you again!

May 21, 2021

My 209 SUV towed 5 times same problem last time left there two and a half weeks and did nothering. we bought two cars from them 209 Suv and A 2015 S550 new. More

by RICH540
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry McIntyre
Report | Print
May 21, 2021 -

Mercedes-Benz of Columbus responded

RICH550, thank you for taking the time to voice your concerns. We sincerely apologize for any misunderstanding and would like to make an appointment for you to have the recommended repairs performed. Please give us a call as soon as possible at (706) 256-6100, or email service@mercedesbenzcsg.com so that we can schedule a convenient time for you to come in.

May 21, 2021

Very professional and courteous. I was greeted when I arrived at the dealership. When I picked up my car, the service representative explained to me the service performed. More

by FTJ7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Tyler Knowles
Report | Print
May 21, 2021 -

Mercedes-Benz of Columbus responded

FTJ7, thank you so much for taking the time to share! Please reach out if there is anything else we can do for you. We look forward to seeing you at your next visit!

May 20, 2021

I would highly recommend this dealership. They all are very friendly and knowledgeable. Jerry in service is who works on my car and I can’t say enough wonderful things about him. He always is on time and More

by Sara Walter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Report | Print
May 20, 2021 -

Mercedes-Benz of Columbus responded

Thank you so much Sara, for taking the time to provide feedback about Jerry! We are delighted to hear that you had a wonderful experience and we will be sure to let Jerry and the rest of our service team know. We look forward to your next visit :)

May 20, 2021

Great salesman and I felt I could trust his opinion. Thankful to have met such an awesome salesman. Bob was honest, friendly, accommodating and somewhat knowledgeable. More

by wla1289
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Blauvelt
Report | Print
May 20, 2021 -

Mercedes-Benz of Columbus responded

Hi wla1289! Thank you for sharing about Bob. We value your trust, and are happy to hear he made you feel comfortable during your purchase process. We will be sure to pass on your kind words to him. If there is anything else we can do for you, please don't hesitate to reach out. Thank you!

May 19, 2021

Efficient. Quick. Service extraordinary. They never disappoint. Great dealership. Friendly. Door to door pick up and delivery. Text notification of additional work. Easy to pay. More

by patsileo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Report | Print
May 19, 2021 -

Mercedes-Benz of Columbus responded

Thank you for your feedback, patsileo. We truly are committed to ensuring the satisfaction of our customers and are happy that you had a positive experience. Please let us know if there is anything else we can do for you. We look forward to seeing you again in the future!

May 19, 2021

The reason I return for my maintenance is due in large part to how I am treated. Lizzie is my trusted advisor and she’s smart! More

by ssnbrry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2021 -

Mercedes-Benz of Columbus responded

Thanks a bunch for your kind words about Lizzie. It's reviews like this that make us excited to come into work every day. We look forward to seeing you at your next visit, and please reach out if there is anything else we can do for you in the meantime!

May 19, 2021

Cannot say enough great things about Jerry & Rene! Stellar examples of great customer service! I did not buy my car here but they treated me as though I did More

by DEB.MITCHELL1013
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Garcia, Troy Reed, Jerry McIntyre, Tyler Knowles
Report | Print
May 19, 2021 -

Mercedes-Benz of Columbus responded

DEB.MITCHELL1013, we truly appreciate your feedback and are glad that both Jerry and Rene were able to provide a wonderful experience for you! We hope to work with you again in the future. Please don't hesitate to reach out if there is anything else we can do for you!

May 18, 2021

Great experience, helpful and knowledgeable staff. Much better than my last new-car buying experience elsewhere. Will definitely come back for service and my next new car. More

by zaphodau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2021 -

Mercedes-Benz of Columbus responded

Thank you so much zaphodau for taking the time to share! We are happy that you had a wonderful experience and look forward to seeing you in the future. Wishing you many happy memories in your new Mercedes-Benz!

May 18, 2021

Tyler did and EXCELLENT job assisting me with my recall. He was helpful and very friendly. I look forward to having him help us with out future services. More

by jaradu1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Knowles
Report | Print
May 19, 2021 -

Mercedes-Benz of Columbus responded

Jaradu1, we are thrilled to hear about your experience with Tyler! Thank you for sharing; we will be sure to pass on the kind words! We look forward to seeing you at your next visit.

1
...
84
85
86
...
159