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Mercedes-Benz of Columbus

Columbus, GA

Overview
Employees
Reviews
Vehicles
4.8
1,586 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,586 reviews

May 07, 2021

Everyone was very helpful with our repair/replacement. Tyler kept us informed and aware of the shipping requirements and timeline. We were very happy with the service they provided. More

by JCM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Blauvelt, Tyler Knowles
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May 10, 2021 -

Mercedes-Benz of Columbus responded

JCM, We're happy to hear you had a great experience with Tyler and the rest of our service personnel. Thanks for sharing! We hope you to see you at your next service visit :)

May 07, 2021

Service completely timely. Dealership conveniently located. Friendly service. Service was completed to my satisfaction. Car was returned clean and felt taken care of. Would certainly recommend this More

by edwards8798
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
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May 10, 2021 -

Mercedes-Benz of Columbus responded

We're glad to hear that you were very satisfied with our services. Thank you for your business and the recommendation. Wishing you a wonderful 2021!

May 06, 2021

The scheduling was easy, timely, and helpful. The appointment was handled in a timely and efficient manner. The wait in the customer waiting area was pleasant. The interaction with the employees of More

by bamcinnis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre, Tyler Knowles
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May 07, 2021 -

Mercedes-Benz of Columbus responded

Bamcinnis, we are happy to hear that our entire Mercedes-Benz of Columbus team was able to represent you with professionalism and efficiency. Thank you for your kind comments, and we hope to see you again in the future!

May 05, 2021

Angie made me and my wife feel so comfortable with our automobile purchase. She is truly the best sales representative since sliced bread. 5 stars! More

by Earl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Braid
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May 05, 2021 -

Mercedes-Benz of Columbus responded

Earl, we are delighted to hear about you and your wife's experience with Angie :) We will be sure to pass on the kind words to her. Wishing you many happy miles!

May 05, 2021

I highly recommend this dealer. We broke down, and they took us in even without an appointment. They even got us running in one day. More

by steve@getouttolivemusic.com
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2021 -

Mercedes-Benz of Columbus responded

We truly appreciate your feedback steve@getouttolivemusic.com, and are glad that Lizzy and our service team, were able to get you back up and running! Please feel free to reach out to us if there is anything else we can do for you! Wishing you a wonderful 2021!

May 05, 2021

I recommend this dealership because of its location, availability of new and used cars. I was pleasantly greeted and felt welcome. The dealership is very inviting and clean. Great professional employ More

by acmazyck8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2021 -

Mercedes-Benz of Columbus responded

Acmaxyck8, thank you for taking the time to write a review! We hope we can turn these 3.8 overall stars into 5. We want to hear from you—please give Richard Joyner, General Manager, a call when you can at 706.256.6100. We look forward to hearing from you soon!

May 04, 2021

This was our 3rd time car buying experience with Josh. We love his service and the dealer s service. We will be back again for sure More

by AMBER282
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2021 -

Mercedes-Benz of Columbus responded

That is so amazing to hear, AMBER282! Thank you so much for taking the time to share your feedback about Josh. It's great to know that we continue to provide our customers with everything they need. We look forward to serving your needs again in the future :)

May 03, 2021

Great customer service. Made me feel welcome and also Lizzy was great. Took her time out to explain everything to me. Would recommend this place. More

by ANITAGOLDEN305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2021 -

Mercedes-Benz of Columbus responded

Thank you for your review and recommendation, ANITAGOLDEN305! We always strive to meet and exceed the expectations of all of our guests and are happy to hear that Lizzy provided a great experience for you. We look forward to your next visit and wish you a wonderful 2021!

April 30, 2021

When it’s time for my Benz to get serviced, I have always had a good experience with my Mercedes Dealership, happy to be apart of the family... More

by DRAKE_MARYLYNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed
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Apr 30, 2021 -

Mercedes-Benz of Columbus responded

Thank you for your kind comments about our staff. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience. Thank you for the feedback; we look forward to servicing your needs again in the future!

April 30, 2021

My 2021 GLS has the check engine light on since I bought in Dothan. We brought it to Columbus, from Leesburg (84 miles away) and left it overnight. We thought it was fixed, only to have the check engine lig More

by andre.charlton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Knowles
Report | Print
Apr 30, 2021 -

Mercedes-Benz of Columbus responded

Dear Andre.charlton - We appreciate your comments, and take very seriously our responsibility and dedication to our customers. Your comments raise concerns that we would like to address in order to ensure you and your vehicle are properly cared for, and our quality of service is continually improving. If you would please contact our General Manager, Nadie Martin, at (706) 256-6100; we would appreciate it. Thank you and we hope to hear from you.

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