Back

Mercedes-Benz of Columbus

Columbus, GA

4.8
1,587 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
Contact Dealership

7470 Veterans Parkway

Columbus, GA

31909

Directions

By Type

Showing 1,587 reviews

April 11, 2021

Joshua.wasn't trying to sell me a car he just guiided me Joshua.wasn't trying to sell me a car he just guiided me and the right duration felt comfortable to come to him. Awesome. J More

by csc.lig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Mercedes-Benz of Columbus responded

Thank you so much for your review of Joshua! We truly appreciate the feedback and hope to hear from you again.

April 10, 2021

Evelyn made our buying process so easy and comfortable. She was very down to earth and friendly. I highly recommend shopping for your next vehicle at this location. More

by carolroberts717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Mercedes-Benz of Columbus responded

Caroleoberts717, thank you for taking the time to write about your sales experience with Evelyn! We always strive for a 5-star experience and are glad to hear she provided that for you! Please don’t hesitate to reach out if there is anything we can do for you! Wishing you many happy miles!

April 09, 2021

I was lost in the operation of my controls with my vehicle. The service department were very professional and helpful helping me understand my vehicle operations. I look forward to my next visit. High More

by hlwill2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Tyler Knowles
Apr 09, 2021 -

Mercedes-Benz of Columbus responded

We are happy to hear that our service department was able to assist you with your vehicle’s controls. Thank you for taking the time to write about your experience. We look forward to your next visit!

April 09, 2021

Awesome experience as usual! Tyler does a great job of keeping me informed and abreast of what's going on with my can. Overall... quality customer service! More

by herman.lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Knowles
Apr 09, 2021 -

Mercedes-Benz of Columbus responded

Thank you for taking the time to share about your experience with Tyler! Please don’t hesitate to reach out if there is anything we can do for you. We look forward to seeing you in the future!

April 09, 2021

Responsive, authentic interest in serving the customer's needs. Refreshing change from the impersonal treatment of other dealerships. I look forward to having my vehicle serviced. More

by joe.schwoebel
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Knowles
Apr 09, 2021 -

Mercedes-Benz of Columbus responded

Thank you for the 5-star review of our service department. Our customers are always our number 1 priority and we are happy to hear that you had a wonderful experience. Please let us know if there is ever anything we can do for you! Looking forward to seeing you in for your next service.

April 09, 2021

Ms. Braid did an outstanding job for us, both in helping choose the right car fo us and giving us excellent personal car. I would have no qualms with working with her again. More

by tomsgunner49
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Braid
Apr 12, 2021 -

Mercedes-Benz of Columbus responded

Thank you tomsgunner49, for sharing your experience with Angie! We are glad to hear she exceeded your sales needs. Please let us know if there is anything we can assist you with in the future.

April 08, 2021

The online process was perfect and text messages kept me informed. Elizabeth was professional and explained the process. The facility was clean, safe and welcoming. More

by doncook1cav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Mercedes-Benz of Columbus responded

Thank you so much for the review! We are happy Elizabeth was able to meet your service needs. Please let us know if there is anything we can do for you in the future!

April 08, 2021

Earnest, Willy and Nick have been nothing but amazing. They have been quick to reply, very knowledgeable, super friendly and have again and again gone above and beyond. It is because of them that I wholeh More

by sima.d.patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willy, Nick and the lovely women in finance
Apr 08, 2021 -

Mercedes-Benz of Columbus responded

Thank you so much for sharing about your experience and for the recommendation, sima.d.patel! We are thrilled that Earnest, Willy, and Nick, were able to exceed your expectations. If there is every anything else we can do for you, please don't hesitate to reach out. Wishing you all the happiness and joy in your new vehicle!

April 07, 2021

The check-in went off without a hitch. i waited for the service and felt safe in the socially distanced environment, which was spotlessly clean. They got me in and out as quickly as possible, as always. More

by TMECONVERSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Reed, Tyler Knowles
Apr 07, 2021 -

Mercedes-Benz of Columbus responded

Thank you for the review! We are happy to hear that you had a great experience and felt comfortable with our COVID procedures. Please don't hesitate to reach out if you have any questions or concerns. Looking forward to your next visit!

April 07, 2021

Evelyn made our experience great. We were able to have all paperwork ready when we got there to sign so getting our new vehicle was easy and painless. Highly recommend them as they are very professional. More

by hwright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Mercedes-Benz of Columbus responded

Thank you, hwright, for taking the time to write about your great experience with Evelyn! We will be sure to let her know. Wishing you many happy miles in your new car!

...
90
...