Mercedes-Benz of Columbus - Service Center

First time using Mercedes-Benz of Columbus and it was an absolutely outstanding experience. They knew I was coming from out of town and got me checked in and my vehicles issue corrected in about half the t absolutely outstanding experience. They knew I was coming from out of town and got me checked in and my vehicles issue corrected in about half the time they had estimated and I was back on the road. The ladies were knowledgeable and super customer service oriented. Great experience.. More

Customer service was great free coffee and water comfortable waiting room the staff was very knowledgeable comfortable waiting room the staff was very knowledgeable More

Was afraid to drive car to service center and they directed me to Mercedes-Benz Towing Service. They were able to diagnose my problem right away. I have nothing but praise for the Service Dept staff. directed me to Mercedes-Benz Towing Service. They were able to diagnose my problem right away. I have nothing but praise for the Service Dept staff. More

I had gone for the repair of my car and I found everything to be great. The staff was very professional, helpful and courteous. Congratulations for excellent service! everything to be great. The staff was very professional, helpful and courteous. Congratulations for excellent service! More

Service took longer than expected Mercedes has the car for four days. There were additional parts that I needed to purchase that wasn’t disclosed on the front end. Additional charges for the extra pieces for four days. There were additional parts that I needed to purchase that wasn’t disclosed on the front end. Additional charges for the extra pieces The trunk motor that lets up the back trunk only lasted for 4. years and six months I would think that Mercedes parts would last longer And be made a better quantity More

My first time experience at Mercedes Of Columbus Ga. was excellent. Staff was very courtesy and professional. Thank you . was excellent. Staff was very courtesy and professional. Thank you . More

Very nice professional and very helpful absolutely recommended thank you fir a great service job well done recommended thank you fir a great service job well done More

I have never been so disappointed in a service department. They gave me estimate for repairs for 2800.00 then once I paid for that they said it needed another $4100.00 in repairs. When I got my ve department. They gave me estimate for repairs for 2800.00 then once I paid for that they said it needed another $4100.00 in repairs. When I got my vehicle back that night power steering busted and cost another 1500.00 they sd they did nothing to cause it but I know they did and I purchased car brand new at that Mercedes dealership. More

Mercedes in Columbus is one one the best dealerships in the state of Georgia! They services department is excellent and customer service is A1 I would recommend them to anyone! the state of Georgia! They services department is excellent and customer service is A1 I would recommend them to anyone! More

Excellent service and professionalism at it’s best. The facility was clean and inviting and the timeliness was commendable. The facility was clean and inviting and the timeliness was commendable. More