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Mercedes-Benz of Columbus - Service Center
Columbus, GA
992 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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992 Reviews of Mercedes-Benz of Columbus - Service Center
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July 15, 2021
Great customer service! They called and gave me updates every day or so. everything was fixed in a timely manner. they did a great job! every day or so. everything was fixed in a timely manner. they did a great job! More
by moodyk
Verified Customer
July 12, 2021
Above and beyond service, excellent communication by incredible, caring and knowledgeable staff, and I highly recommend to anyone looking for fast, reliable service on their Mercedes. incredible, caring and knowledgeable staff, and I highly recommend to anyone looking for fast, reliable service on their Mercedes. More
by DC
Employees Worked With
July 11, 2021
The service was excellent; however, I don't think it really needed an oil change right now. Plus the tire pressure indicator light came on requiring attention. Otherwise, I was very satisfied!! Espe really needed an oil change right now. Plus the tire pressure indicator light came on requiring attention. Otherwise, I was very satisfied!! Especially, given a ride home and then the pickup. Thanks! More
by hinton.LENORA
July 05, 2021
Great dealership, friendly staff. And most of all a clean waiting area. Timely waiting period. I have been a loyal customer for several years. By waiting area. Timely waiting period. I have been a loyal customer for several years. By More
by REEREE20
Employees Worked With
June 29, 2021
Service was quick and smooth. Excellent communication with technician and he was very knowledgeable about Mercedes mechanics and service recommendations. with technician and he was very knowledgeable about Mercedes mechanics and service recommendations. More
by TRVSSTOKES
Employees Worked With
Home service technician
June 28, 2021
Excellent quality work but no military discount and they asked me for about 40 per cent more than RBM Mercedes Benz of Atlanta for service work, they refused to match prices but both are authorized Mercedes asked me for about 40 per cent more than RBM Mercedes Benz of Atlanta for service work, they refused to match prices but both are authorized Mercedes dealers. I felt like I was being financially abused in the service department as I am 80 years old and can’t afford to be financially exploited. More
by JAYBYRDCARROLL
June 25, 2021
My service experience was excellent, from the ease of scheduling an appointment to the actual servicing of my car. scheduling an appointment to the actual servicing of my car. More
by doncook1cav
Employees Worked With
June 25, 2021
Since dealing with Mercedes of Columbus I had good service. The service department is alway courteous and willing to resolve my issue. Very good service. service. The service department is alway courteous and willing to resolve my issue. Very good service. More
by emitbsam
June 21, 2021
Ms.Elizabeth Enix was very helpful and professional. She was very Friendly and pleasant to work with. I am grateful to Ms. Exin because today was my only day off and she worked my vehicle in for service. Th was very Friendly and pleasant to work with. I am grateful to Ms. Exin because today was my only day off and she worked my vehicle in for service. Thank you again Ms. Exin. More
by Kentsherri220
Employees Worked With
