Back

Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.7
1,012 Reviews

1,012 Reviews of Mercedes-Benz of Columbus - Service Center

Sort by
February 11, 2020

Everyone is awesome. Great customer service. The best experience ever. Will continue to buy my automobiles from Mercedes of Columbia. Will continue to sing your praise to others. Thanks for the great jo More

by LEANNE.SPEIGHT
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Na, Phil Bono
Feb 12, 2020 -

Mercedes-Benz of Columbus responded

We appreciate you sharing your experience at Mercedes-Benz of Columbus. Please reach out to us if you ever have any questions, comments, or concerns. We're always here for you.

February 07, 2020

Can never say enough about the service and sales at this dealership. Bob Blauvelt is the absolute best. Renee was our service tech and was amazing. More

by andrewhouston
Recommend Dealer
Yes
Employees Worked With
Renee is service was our technician and was amazing. , Bob Blauvelt
Feb 07, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience at Mercedes-Benz of Columbus. We appreciate your business. Please reach out to us if you ever need anything.

February 06, 2020

Service of Range Rover I appreciate the service assistant Phil Bono and the staff so much for the help with my Range Rover. I was so upset that I needed to go to Atlanta More

by thejowersjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Bono
Feb 07, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your review. We'll be sure to let Phil know to keep up the good work. Thanks for servicing your car with Mercedes-Benz of Columbus. See you next time!

February 01, 2020

Jerry was very helpful in making my appointment and then making sure my car was serviced in a timely fashion. He was very courteous and cooperative. More

by WARRENAUB
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Feb 07, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your feedback. We'll be sure to let Jerry know to keep up the good work. Thanks for servicing your car with us. See you next time!

January 31, 2020

Great service I made my service appointment easily, dropped the car off and got a ride back home. It was ready when they said it would be, and they picked me up at More

by TMECONVERSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Hightower, the shuttle driver. He was friendly and a good driver., Jerry McIntyre
Feb 07, 2020 -

Mercedes-Benz of Columbus responded

Thank you for taking the time to write a review. We aim for an exceptional experience each and every time. Please reach out to us if you ever need anything.

January 29, 2020

Seamless and superb The best dealership in Western GA. They go above and beyond to make sure it is done correctly. We are always so very pleased. Would not go anywhe More

by sugardoc6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Mercedes-Benz of Columbus responded

Thanks for saying that we're the best dealership in Western GA. We will continue to provide superior customer service because you deserve it. Please let us know if we can be of any assistance in the future.

January 27, 2020

Service issue. Knowledgeable and friendly personnel giving quality care. Issue resolved to my satisfaction. Phil waited after hours for Uber driver to arrive. Wo More

by weiighed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Phil Bono
Feb 07, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your feedback. Our go above and beyond for our customers because you deserve it. Please reach out to us if you ever have any questions, comments, or concerns.

January 25, 2020

Best service dept. from pulling in until getting my car back, they keep me updated. Explain everything that has been performed. Getting a loaner is the best part More

by TK32847
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Feb 07, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your review and we appreciate your business. We aim to please because you deserve it. See you in Service!

January 25, 2020

Fixed with NO PROBLEMS Always prompt and courteous, quick to insure you have the least amount of aggravation with the problem. My problem was covered by warranty , it made n More

by LRAYVINSON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your feedback. We're happy to hear about your service visit. As a customer, you deserve the best treatment. Please reach out to us if you ever need anything.

January 24, 2020

Glad to see them start sprinter repairs. Excellent workmanship and service. We have a small fleet and will be back. Thank you Phillip !!! We will be back More

by genatrac
Recommend Dealer
Yes
Employees Worked With
Phil Bono
Feb 07, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience at Mercedes-Benz of Columbus. We are happy to be your authorized commercial vans dealer. Please let us know if there's anything we can do for you. Safe travels!

...
88
...