Mercedes-Benz of Coral Gables

For months I have been researching for a car that is suitable for my needs and had many questions on a few cars I was considering. I had consulted with Ariel about the cars I was interested in, such c suitable for my needs and had many questions on a few cars I was considering. I had consulted with Ariel about the cars I was interested in, such cars as the C-class and the GLK. He gave us his cell number and he told us to feel free to contact him anytime we had a question which we did!! We would call or text him even after work hours and he would respond immediately to answer our questions and concerns. When I finally decided that I wanted the GLK he was very informative and helpful with providing us with the best deal!! Also, Juan and Angel were very helpful in making us feel like they were being taken care of like family and not just another customer. They all exceeded my expectations with their excellent customer service and attention to detail!! Ariel is absolutely the guy to go to when you are looking for a car!! I can't say enough about how wonderful he was!! Angel was absolutely meticulous in helping with the finance portion!! He helped make this experience wonderful!! Juan was also great in helping us with some questions when Ariel was busy finding information for us! This is definitely the dealership to go to if you want the best service and honesty!! I had the best experience here!! More

we bought several cars from coral gables mercedes benz but this was our first time buying used so we really did not known what to expect. mr warwar made it a very pleasant experience he made every effort but this was our first time buying used so we really did not known what to expect. mr warwar made it a very pleasant experience he made every effort to accomadate us.these gentlemen did an excellent job by making the process as easy as possible thanks again mr warwar and mr diaz you guys are the best. More

Knowledgeable , professional, and supportive salesman. I Knowledgeable , professional, and supportive salesman. I went in the dealership thinking that I was going to undertake a difficult task, however the Knowledgeable , professional, and supportive salesman. I went in the dealership thinking that I was going to undertake a difficult task, however the manner in which the salesman,Ariel Manso, guided me through the process made a difference. I never felt pressured to make a comittment or a decision.It was a good experience. More

Dear Juan, Ariel and Angel Please find attached the Dear Juan, Ariel and Angel Please find attached the copy of check VOID that you have requested to organize the automatic payment regarding the new Dear Juan, Ariel and Angel Please find attached the copy of check VOID that you have requested to organize the automatic payment regarding the new car of Liliana Huerta. Once again Angel, Liliana and I are very appreciative that you stayed late until 10.00 pm to make her happy. I am a great customer of your dealership, I bought three cars in 4 months from you and each time it is a special moment for me. All of you know what is CUSTOMER EXPERIENCE AND EXCELLENCE. Like I have say to Juan tonight I am a fan of the Collection dealership but I feel so guilty if I were to buy a car there because of your professionalism and your kindness that you have given to me during all these years. Ariel has been taking care of me with service and now with sales for several years. He continues to surprise me with his dedication for his work. I have called and texted him after hours and he immediately responds to any questions that I may have with the best intention for his clients. He always answers my questions with out the condition to have to buy the car. I believe he has an amazing attitude and is always a pleasure in assisting me. Best Regards More

I normally do not like to visit car dealerships, but this was a very pleasant experience. The service was as good as it gets. I have owned Lexus, BMW and Infiniti, but this is my first Mercedes and I was eno was a very pleasant experience. The service was as good as it gets. I have owned Lexus, BMW and Infiniti, but this is my first Mercedes and I was enormously pleased by the service and the attention to detail in terms of the condition of the car when it was delivered to me. Peter Warwar did an excellent job. More

Peter was very helpful and even after the purchase has been in contact with me I would recomend anyone interested in purchasing a vehicle to ask for Peter Warwar. Also the dealership is very nice clean an been in contact with me I would recomend anyone interested in purchasing a vehicle to ask for Peter Warwar. Also the dealership is very nice clean and has a great atmosphere. In my eyes it is a hidden gem. More

In the past, I have purchased two new Mercedes automobiles from this dealership with an outstanding experience both times. This visit resulted in the purchase of a used C class in excellent condit automobiles from this dealership with an outstanding experience both times. This visit resulted in the purchase of a used C class in excellent condition for my wife. The salesperson, Peter Warwar, was a pleasure to deal with. He was highly knowledgable, friendly, and took care of all of the details perfectly. He has followed up with us to make sure that everything is going well with the car. Not only will recommend this marque, dealership and salesperson to my friends, I will certainly return if I have need for another automobile. More

I am giving this rating because I had a great experience w/ this dealership overall & w/ my sales person Phil Leite. It was a long distance purchase & Phil & the staff handled the details very quickly & eff w/ this dealership overall & w/ my sales person Phil Leite. It was a long distance purchase & Phil & the staff handled the details very quickly & efficiently prior to my flying to Miami. Phil picked me up from the airport, showed me my car in detail & let me drive it before we did paperwork. The car was perfectly detailed & all CPO maintenance had been done to perfection. The paperwork was organized & ready to go when I got there so it only took a few minutes to complete the transaction. I toured the dealership & it's a very impressive place. Every person I met on staff was friendly & courteous. Phil & I had a nice lunch & then I began my 1100 mile journey in my beautiful 2007 S65. It was a great experience & I hgihly recommend Mercedes benz of Coral Gables. More

THE SERVICE AT THIS DEALERSHIP HAS ALWAYS BEEN EXCELLENT. I DRIVE A C-CLASS AND THEY ALWAYS MAKE ME FEEL AS IF I DROVE AN S-CLASS. AS SOON AS YOU DRIVE UP I AM GREETED BY A PORTER OR A SERVICE REP. IN MY CAS I DRIVE A C-CLASS AND THEY ALWAYS MAKE ME FEEL AS IF I DROVE AN S-CLASS. AS SOON AS YOU DRIVE UP I AM GREETED BY A PORTER OR A SERVICE REP. IN MY CASE MR SANCHEZ USUALLY SEES ME ARRIVE OR IS EXPECTING ME. AT THIS POINT THE REST IS EASY!! BY THE WAY I ALWAYS GO IN TO THE WAITING LOUNGE FOR A FREE FRESHLY BREWED CUP COFFEE FROM A GREAT LITTLE MACHINE WHICH IS BETTER THAN STARBUCKS. More