Back

Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,589 Reviews

2,589 Reviews of Mercedes-Benz of Coral Gables - Service Center

Sort by
November 19, 2020

The service at Mercedes of Coral Gables is excellent. I work with Guillermo Requena. He is a huge help. He handles all the problems quickly and accurately. The details are kept straignt. He is p More

by frankwsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi, Guillermo Requena
Nov 19, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department, Frank! We look forward to sharing your compliments with Guillermo. Please don't hesitate to let us know if we can be of further assistance. We appreciate your business! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 18, 2020

Once of the best service men available. Always reliable always does the most he can to provide excellent service in a timely matter. If it weren’t for Jose I honestly would’ve switched brands by now but al More

by miguelangon23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 18, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Miguel, for your business and this review. We're happy to hear Jose was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 18, 2020

I am very happy with MB of Coral Gables service department. That is in greatly due to Guillermo Requena. He has been my service advisor for a few years. Guillermo is a peoples person. He is very co More

by LIZJAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Nov 18, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 17, 2020

Very pleased with the customer service of Jose Artiles. Always goes the extra mile to make sure I’m a happy customer. Five stars. Recommended. More

by barbibaires
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 17, 2020 -

Mercedes-Benz of Coral Gables responded

Barbi, Thank you so much for your kind words regarding working with Jose, and for taking the time to leave us this wonderful 5-star feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 17, 2020

Guillermo Requena has been my service advisor for years. He is polite, professional, trustworthy and customer service oriented. In addition, Guillermo has an outstanding knowledge of Mercedes Benz vehicles. More

by Juan R. Rivera
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Nov 17, 2020 -

Mercedes-Benz of Coral Gables responded

Hello Juan, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Guillermo is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 17, 2020

Jose Artiles and his team at Mercedes Benz of Coral Gables has always provided an outstanding service experience. The best service advisor in Miami area and reliable group of professionals More

by Marcos Nacach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 17, 2020 -

Mercedes-Benz of Coral Gables responded

Marcos, Thank you for taking the time to share your thoughts on working with Jose and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 16, 2020

Jose Artilles is amazing... I got in the car this morning and it said that my battery needed to be checked so I drove up to Mercedes without an appointment and Jose took me in two seconds and took care of th More

by docmontoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 16, 2020 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Jose here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 14, 2020

Efficient, timely, and very friendly staff. Place is clean, and amenities are nice, great coffee machine, delicious sweets, and nice staff. We love visiting this place. More

by villa_jaime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Nov 15, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 14, 2020

My service advisor Frankie is always very professional and polite. Service was performed fast and efficient. Minimum wait time for pick up the car and retirn loaner. More

by annete d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Frankie here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 13, 2020

Excellent service thank you to thr mercedes benz of coral gsbles team and jose artiles kepp up the good work thanks exeptional.see you next bisot More

by Rarod56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 13, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words for Jose and the service team. We appreciate you taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

...
108
...