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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,489 Reviews

2,489 Reviews of Mercedes-Benz of Coral Gables - Service Center

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September 14, 2020

Byron is an awesome service advisor. He always makes sure to help us with whatever we need and at whatever time, he is always available. Really nice and friendly. More

by georgina
Recommend Dealer
Yes
Employees Worked With
Sep 14, 2020 -

Mercedes-Benz of Coral Gables responded

Georgina, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bryon met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 14, 2020

Byron always goes above and beyond for his customers, even if he is on his day off he will make sure everything is set up and ready. Hope to continue with him many years to come. Best service in Miami. More

by Noniinf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and Bryon and our team look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 14, 2020

Excellent and very efficient!!! Five stars!!! From the moment I arrived I was greeted and directed to where I needed to go!! Everyone was wearing mask and keeping a safe distance. I felt at ease during a More

by AlbertoG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Mercedes-Benz of Coral Gables responded

Alberto, Thank you for the kind words for our service department! We look forward to sharing your compliments with Rosie and the team, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 14, 2020

Good afternoon,Great service from my advisor Rosie Good afternoon, Great service from my advisor Rosie Ruiz, she is amazing and very kind person. Every time my experience with her is wonderful More

by Telmaris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Rosie had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 14, 2020

Byron is exceptional. He is very attentive to details. Takes the time to listen to concerns and make recommendations. He always tries to accommodate my schedule and gives me updates throughout the day. More

by Christie29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 14, 2020

Nothing but great service from my advisor Rosie Ruiz, she is just great, the over all experience is very good, they treat the customer as they deserve. More

by rbrillembourg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words regarding your recent service experience with Rosie, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 13, 2020

Mercedes Coral Gables and Tony Fuentes have always taken the xtra step to provide excellent service and friendship, keep going Tony you are a ten More

by Jamalm
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Sep 13, 2020 -

Mercedes-Benz of Coral Gables responded

Jamalm, Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Tony was able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 13, 2020

great attention to detail, kept us informed, whole was very professional. although busy, was very clean and orderly. communication was outstanding. enjoyed getting in and out. More

by larry.paige
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2020 -

Mercedes-Benz of Coral Gables responded

Larry, We appreciate your business, and Valentin and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 11, 2020

The service department in CG is the best. Very Very knowledgeable and friendly. they have a great team. Will never go anywhere else to service my car. More

by sandypepc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 12, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 11, 2020

A reliable person who does his job with the utmost A reliable person who does his job with the utmost professionalism and dedication, I highly recommend Franki Cao if you want to get the job well do More

by Ili
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2020 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience working with Frankie here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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