Mercedes-Benz of Coral Gables - Service Center

I have been dealing with Stephanie for the last several years and I must say she is impeccable! Her customer service skills are A+ as well as personable. Whenever an issue arises, she makes sure my needs a years and I must say she is impeccable! Her customer service skills are A+ as well as personable. Whenever an issue arises, she makes sure my needs are heard and taken care of. Recently, I had to leave my vehicle for a few days and she kept me in the loop as well as informed me of another issue not related to the one that I originally brought in my vehicle for. Thank you once again Stephanie!! More

Super easy friendly precise. As soon as I pulled in Byron had all the paper work ready my loaner car ready. It was pleasure working with him. had all the paper work ready my loaner car ready. It was pleasure working with him. More

Freddy has done an exceptional job of keeping our cars in tip-top condition. After 40 years with Mercedes and Ussery we could not be happier with the service department and Freddy’s professionalism and atten tip-top condition. After 40 years with Mercedes and Ussery we could not be happier with the service department and Freddy’s professionalism and attention to detail. Absolutely awesome.! More

Hace mas de 8 anos que manejo mercedes Benz y le doy servivio estoy muy Feliz pues ,cuento con la ayuda de Jose Artiles no pude encontrar Mejor persona .gracias Jose. servivio estoy muy Feliz pues ,cuento con la ayuda de Jose Artiles no pude encontrar Mejor persona .gracias Jose. More

I was at a lunch in Miami and came out to find a flat tire. The dealership closed at 4pm and it was 230pm. It was a nervous 6mile ride over but I got to the dealership and 3 and Rosie and her team made tire. The dealership closed at 4pm and it was 230pm. It was a nervous 6mile ride over but I got to the dealership and 3 and Rosie and her team made it happen. Total turnaround time in one hour. Amazing service!! More

Dave Gossett is ALWAYS super helpful, knowledgeable and friendly! He’s a great service advisor. I can always count on his trustworthy advice with my car. friendly! He’s a great service advisor. I can always count on his trustworthy advice with my car. More

Jose has been my service manager for a very long time. He always responds, always looks out to give the best service. He is very friendly and polite. He is Mercedes to me. My point of contact and I always fe always responds, always looks out to give the best service. He is very friendly and polite. He is Mercedes to me. My point of contact and I always feel I’m treated as someone important, and that’s important. ;) More

David resolved the issues I had with excellent customer service. He kept me informed throughout the entire process and delivered my car in a timely manner. service. He kept me informed throughout the entire process and delivered my car in a timely manner. More

In the many years I have been dealing with this dealership I have found Jose Aitiles to be the most professional, curteous, and dedicated service person. An absolute delight to deal with. The be dealership I have found Jose Aitiles to be the most professional, curteous, and dedicated service person. An absolute delight to deal with. The best! More

Honestly, Dave Gossett treated me like family. I would recommend EVERYONE to go to Dave Gossett, and to MBCG. I literally feel like I received the best treatment ever, from start to finish. The responsiv recommend EVERYONE to go to Dave Gossett, and to MBCG. I literally feel like I received the best treatment ever, from start to finish. The responsiveness, the personal attention, the treatment were all amazing. I originally went for service, and then with Dave's patience and assistance ended up buying a newer car. I am thrilled beyond belief. More