Mercedes-Benz of Coral Gables - Service Center

Great Customer Service! My service advisor, Ivan Gonzalez, along with the rest of the team were all professional, friendly, kind and extremely helpful. Great job, thank you My service advisor, Ivan Gonzalez, along with the rest of the team were all professional, friendly, kind and extremely helpful. Great job, thank you Mercedes-Benz! More

Excellent service and attention to detail This review is a result of the genuinely attentive nature of the staff at MB of Gables. in regard to myself and of my vehicle, went as far as to wash This review is a result of the genuinely attentive nature of the staff at MB of Gables. in regard to myself and of my vehicle, went as far as to wash and vacuum my car for me. Really unexpected and surprising but exceptional More

Truly exceptional service advisor Frankie Cao gave me a time to come in and he was available when I arrived. He listened to my concerns gave me quote for the diagnostics, tires and al Frankie Cao gave me a time to come in and he was available when I arrived. He listened to my concerns gave me quote for the diagnostics, tires and alignment and got me out in a reasonable amount of time. More

battery replacement Great customer service skills and very helpful! Service advisor Donny was great, he managed to get me a loaner vehicle same day. He’s always has a gre Great customer service skills and very helpful! Service advisor Donny was great, he managed to get me a loaner vehicle same day. He’s always has a great attitude. More

Service axceptional I went to Mercedes to update my 2010 s65 amg GPS. They ordered the CD and within 1 week they called me to go there. I didn’t have to book anything, ju I went to Mercedes to update my 2010 s65 amg GPS. They ordered the CD and within 1 week they called me to go there. I didn’t have to book anything, just dropped by and they took care of my car. Because there were so many updates to do it took a long time. Nevertheless the people at Mercedes were always asking if I needed anything and were taking care of updating me on how the service was going. I felt just like I expected at Mercedes: great and really happy to be taken care. This is my 3rd Mercedes, my second S class and honestly there is no match whatsoever. Forget about other cars or brands. Can I give 10 stars? More

Efficient; thorough; and professional. My service advisor has become a friend, and I know he is looking out for my best interests and to keep me safe while I am driving long distances by my My service advisor has become a friend, and I know he is looking out for my best interests and to keep me safe while I am driving long distances by myself during the year. That gives me enormous piece of mind. More

PERSONABLE SERVICE Our experience is ALWAYS that of "FAMILY" and doing what it takes to make sure that we're well taken care of, no matter what Class of Product driven! Our experience is ALWAYS that of "FAMILY" and doing what it takes to make sure that we're well taken care of, no matter what Class of Product driven! Our Service Rep is a "Class Act" stand-up Guy, that ALWAYS makes us feel WELCOMED! Thanks JOSE! More

Excellent Service Always These guys are the best, truly professional and courteous, in and out fast, most convenient service I have ever experienced. Uber to/from text status These guys are the best, truly professional and courteous, in and out fast, most convenient service I have ever experienced. Uber to/from text status notifications, excellent. More

Always top notch Customer Serivce!!! The experience was the best in the city! The Mercedes service department always go the extra mile to insure a wonderful experience and perfect serv The experience was the best in the city! The Mercedes service department always go the extra mile to insure a wonderful experience and perfect service. More

A+ Service My recent experience at Coral Gables Mercedes was excellent as always. Dave Gossett is the absolute best service provider. I bypass two Mercedes deale My recent experience at Coral Gables Mercedes was excellent as always. Dave Gossett is the absolute best service provider. I bypass two Mercedes dealerships near my home to drive to this location. Customer service is an A+. More