Mercedes-Benz of Coral Gables - Service Center

Service Expert! It is with great pleasure I offer a five-star review to the MB of Coral Gables service department. My service adviser Lorena consistently makes the sc It is with great pleasure I offer a five-star review to the MB of Coral Gables service department. My service adviser Lorena consistently makes the scheduling for the service of my car quick and easy, and she is a pleasure to work with. On my last visit, she had my two issues fixed AND the car washed in less than one hour, while I waited. Thank you for such a great experience, Lorena and the entire service team! Seth More

Service was fast and car was clean Lorena was friendly and helpful. I’ll be back again when I need to. It was easy and they had a loaner for me which is awesome! Lorena was friendly and helpful. I’ll be back again when I need to. It was easy and they had a loaner for me which is awesome! More

Great Repair Everyone involved in the repair of my vehicle was very accommodating and were constantly on top of keeping me informed. Most importantly, the estimate Everyone involved in the repair of my vehicle was very accommodating and were constantly on top of keeping me informed. Most importantly, the estimate that they gave me was exactly what I was charged when the car was ready. You can can be confident bringing your vehicle to Richard and his team. More

Good Service My service rep Dave is always on the same page and delivers what he says. The location is convenient and appreciate the people working there. My service rep Dave is always on the same page and delivers what he says. The location is convenient and appreciate the people working there. More

Service Nice service, very good customer service Bayron did a good job with all my needs, the only thing I was disappointed you guys don't have newborns cha Nice service, very good customer service Bayron did a good job with all my needs, the only thing I was disappointed you guys don't have newborns changing table in the restroom!! I have a 4 month old baby and it was little hard to change my baby diaper in the restroom while I was waiting for my car More

Amazing experience My experience with our service representative is exceptional. Everyone in the dealership is pleasant and extremely helpful. They take the time to list My experience with our service representative is exceptional. Everyone in the dealership is pleasant and extremely helpful. They take the time to listen to all your concerns and give you prompt solutions. Mercedes Benz of Coral Gables always make us feel welcomed, treating us like family, something rarely found in today's world. I will always recommend them to anyone that owns a Mercedes. More

exceptional service ! Mr. Tony Fuentes , service advisor is one of the reasons why Mercedes Benz of Coral Gables is so successful. Is this day and age where service fr Mr. Tony Fuentes , service advisor is one of the reasons why Mercedes Benz of Coral Gables is so successful. Is this day and age where service from people that know what they are doing is an exception in any field or industry, Mr. Fuentes is truly a definition what service is all about. he is mentally and physically in tune with what the customers needs and wants and goes beyond the expectations to deliver excellence. this is another reason why your dealership has referral and repeat business. key service advisors are key to get the job done right for busy people that don't want excuses and want results and solutions. Your dealership is fortunate to have Mr. Fuentes for almost 20 years. sincerely, Orlando J. Abella More

Great customer service Marcos Gonzalez is fabulous. Really conscientious and efficient. Great treatment and reliable. Service was performed on time and the loaner car was g Marcos Gonzalez is fabulous. Really conscientious and efficient. Great treatment and reliable. Service was performed on time and the loaner car was great. Have used them for years. More

Just great service as usual! This is the one Mercedes dealership that my wife and I love. We’ve dealt with several other dealerships but we have 3 Mercedes from This one! You are This is the one Mercedes dealership that my wife and I love. We’ve dealt with several other dealerships but we have 3 Mercedes from This one! You are treated like family from the time you roll up until the time you leave with your car. They listen, answer questions, and always get it right whatever the concern is. More

Great customer service I have had Mercedes in past and in other cities but Mercedes Benz of Coral Gables is by far the best dealer i have ever dealt with.. Joe Baracaldo fr I have had Mercedes in past and in other cities but Mercedes Benz of Coral Gables is by far the best dealer i have ever dealt with.. Joe Baracaldo from sales is Amazing... Angel Rabassa from finance department, Guillermo Requeña and Aldo Guerra from service.. They are excellent in everything they always had done for me and my vehicles.. I’m a customer of MB of Coral Gables and i always be. More