Mercedes-Benz of Coral Gables - Service Center

Exceptional Dealership I have been the customer of many luxury dealerships and have found that the exceptional and consistent service received from Coral Gables is second to I have been the customer of many luxury dealerships and have found that the exceptional and consistent service received from Coral Gables is second to none. Luis Gutierrez and his team, including service advisor, Ana Gasson, are true professionals who know how to make you feel like the most important customer they have. Keep up the good work! You have a customer for life. More

Excellent service Marcos took spectacular care of me-- having me in and out in no time. And he ensured I would have a loaner car even though the loaner department had Marcos took spectacular care of me-- having me in and out in no time. And he ensured I would have a loaner car even though the loaner department had closed for the night. He got some people to stay extra to help me. He was great about communicating with me, as well. More

Service review Good service, took a little longer than expected but service advisor, Jesus Romero, was very nice and provided help with other items such as the navig Good service, took a little longer than expected but service advisor, Jesus Romero, was very nice and provided help with other items such as the navigation system. More

Fantastic Attentive to detail, timely execution and great customer service! Friendly staff. My service rep kept me informed of status of service and encouraged Attentive to detail, timely execution and great customer service! Friendly staff. My service rep kept me informed of status of service and encouraged to reach out with any concerns. More

Regular maintainance Excellent service and polite personnel. This is my first time I bring my car for service and everything went as expected. No question I will come ba Excellent service and polite personnel. This is my first time I bring my car for service and everything went as expected. No question I will come back. More

Excellent Service The staff were very friendly and efficient! I had Express Service and the turnaround time was excellent. The waiting lounge was comprtuable and a ni The staff were very friendly and efficient! I had Express Service and the turnaround time was excellent. The waiting lounge was comprtuable and a nice assortment of beverages and snacks. More

suspension issue Once again my advisor and her manager did a great job of resolving my vehicles issue and working with my extended warranty company, as they were not p Once again my advisor and her manager did a great job of resolving my vehicles issue and working with my extended warranty company, as they were not providing the manufacture parts I expected. Anna and her supervisor were able to find the Mercedes parts required and explain in detail what was covered and what I would be responsible for. More

Excellent as usual This is the third car I lease with MB of Coral Gables and always have serviced my car with Marcos Gonzalez Always ready to help with courtesy and eff This is the third car I lease with MB of Coral Gables and always have serviced my car with Marcos Gonzalez Always ready to help with courtesy and efficiency I will continue leasing and servicing my car at MB of Coral Gables and always service through Marcos More

Perfect I was received without delay and received impecable Service. Jesus Rivera recommended all I had to do to keep my car in perfect shape and maintain its I was received without delay and received impecable Service. Jesus Rivera recommended all I had to do to keep my car in perfect shape and maintain its value More

the best does not get better. marcos gonzales is the best. although offered loaner, car was ready in record time and returned with service completed and car c does not get better. marcos gonzales is the best. although offered loaner, car was ready in record time and returned with service completed and car cleaned. "the best" More