Mercedes-Benz of Coral Gables - Service Center

Excellent Customer Service I had a wonderful service with Tony Fuentes besides his experience in how to deal with mechanical problem with my car he gives recommendations to keep I had a wonderful service with Tony Fuentes besides his experience in how to deal with mechanical problem with my car he gives recommendations to keep my car in much better condition. He is a gentleman and always happy to help More

Service Had to bring car back to review breaks job. Breaks to low!! Had to ask to speak to a supervisisor to get result to have have the car check again.!!! Had to bring car back to review breaks job. Breaks to low!! Had to ask to speak to a supervisisor to get result to have have the car check again.!!! During service, car returned back to me dirty ! More

Work well done Everything I asked to be done in the car was done. It came out very clean. People show an interest in our needs, brought the car with a cold bottle of Everything I asked to be done in the car was done. It came out very clean. People show an interest in our needs, brought the car with a cold bottle of water and they even asked if I need some directions. More

Suspension repair Great job and prompt return of our vehicle. Was kept up to date on progress and Valentin was great to deal with as always professional and courteous. Great job and prompt return of our vehicle. Was kept up to date on progress and Valentin was great to deal with as always professional and courteous. More

Exeptional. Great service. Excellent service, all was done on time. Val Sanchez kept me posted of the progress through the afternoon via text. When I arrived my car was already Excellent service, all was done on time. Val Sanchez kept me posted of the progress through the afternoon via text. When I arrived my car was already down and ready to go. No waiting. More

Always a pleasure Work done very satisfactorily. I like the ability to call ahead when picking up the vehicle so they can have it ready for me...and I think the dealer Work done very satisfactorily. I like the ability to call ahead when picking up the vehicle so they can have it ready for me...and I think the dealership goes the extra mile to satisfy customers. More

Very efficient Scheduled appointment online, service rep had paperwork ready to go when I arrived, vehicle was ready when promised, all washed & vacuumed with a bott Scheduled appointment online, service rep had paperwork ready to go when I arrived, vehicle was ready when promised, all washed & vacuumed with a bottle of water in the console. More

In and out quickly for yearly check Had made an appointment. Aldo was ready for me when I arrived and I was driving out an hour and a half later. Extreamly smooth. Had made an appointment. Aldo was ready for me when I arrived and I was driving out an hour and a half later. Extreamly smooth. More

Excellent service and customer experience Did not have to wait to see the advisor Marcos Gonzalez. Time spend with him was at a minimum and quality time. Time spent obtaining a loaner was less Did not have to wait to see the advisor Marcos Gonzalez. Time spend with him was at a minimum and quality time. Time spent obtaining a loaner was less than five minutes. The dealer keeps you advise on when your appointment is and they contact you as soon as the repairs are made. Time to return the car, less than five minutes. What else can you expect? Best experience I ever had Ina car dealer. More

Problem identified/ problem solved I was in and out in Less than 2 hours to fix car brake pads, then they gave it a sparkling wash.and had it waiting for me in driveway, Timesaver! I was in and out in Less than 2 hours to fix car brake pads, then they gave it a sparkling wash.and had it waiting for me in driveway, Timesaver! More