Mercedes-Benz of Coral Gables - Service Center

Tire repair Less than one hour Michael was waiting for me I was already in a very good time, they clean my car and I asked to do with fast because I have an appoi Less than one hour Michael was waiting for me I was already in a very good time, they clean my car and I asked to do with fast because I have an appointment at 3 o'clock and they do they went the extra mile as usual to please me More

Totally outstanding customer service every single time I have rated Mercedes Benz's service department with five stars because customer service means to service customers and to maintain a customer is as i I have rated Mercedes Benz's service department with five stars because customer service means to service customers and to maintain a customer is as important as to obtain new customers. An advisor in a service department must win not only the trustworthiness of their customer but also make the customer experience such an exceptional service that will ensure their repetitive business and referrals. Dave Gossett from the service department of Mercedes Benz of Coral Gables is this type of advisor that knows how to keep his customers content. By keeping his customers happy Dave Gossett has succeeded to retain the customer and to avoid somebody else or another car dealer to take his customer. He is a great advisor and individuals like him are the ones that makes a service department look good. I have recommended the service department of Mercedes Benz to all my friends and also to the people that works in my Company. Word of mouth is very effective. The complete service staff of Mercedes Benz of Coral Gables is outstanding, they are efficient, helpful and well-mannered. I have had good experience with the service department at other car dealers, but the service department at Mercedes of Coral Gables surpasses all previous experiences. If you need to service your Mercedes Benz this is the right place to go. Ask for Dave Gossett and you will have a unique and pleasing experience. I would like to commend the person that hired Dave has he/she selected the right individual to be part of the service department of Mercedes Benz of Coral Gables. The service you provide to your customers is exceptional !!! More

Marcos is always a pleasure to work with. His professionalis Marcos is truly a pleasure to deal with. His professionalism & true will to help makes him a huge asset to your company. All the guys I've dealt with Marcos is truly a pleasure to deal with. His professionalism & true will to help makes him a huge asset to your company. All the guys I've dealt with in Service are helpful & courteous. More

Service Amazing customer service! The whole experience was easy and they were very friendly and helpful. I would recommend this dealer for anyone servicing a Amazing customer service! The whole experience was easy and they were very friendly and helpful. I would recommend this dealer for anyone servicing a Mercedes. More

Ivery good work the best Nothing like this dealer in Mercedes Benz , the services was good, the coffe was good, and the services time was it the promest one, my next car wil Nothing like this dealer in Mercedes Benz , the services was good, the coffe was good, and the services time was it the promest one, my next car will be a Mercedes Benz buy in the same dealer More

service department is the best. As a mercedes owner for 5 years my experience with the Coral Gables service department has always been handled with" white glove service".Marcos Gonza As a mercedes owner for 5 years my experience with the Coral Gables service department has always been handled with" white glove service".Marcos Gonzalez and his team , to include the loaner department is extremely professional and I always feel like family. Service is prompt and my car is always returned sparkling new!! Thanks Marcos your the best. More

Excellent Service Tony Fuentes is my Service Advisor. Great job and super quick service. Dropped the car off and it was done in no time. My car was spotless when I got Tony Fuentes is my Service Advisor. Great job and super quick service. Dropped the car off and it was done in no time. My car was spotless when I got it back! GO MB Coral Gables More

Superb!!!! Yesterday was my first time at the Coral Gables dealer and the experience was excellent. The person who took care of me was Dave at the service depart Yesterday was my first time at the Coral Gables dealer and the experience was excellent. The person who took care of me was Dave at the service department. I live in Coral Gables but will always go to Ft Lauderdale because of their excellent service. I did not care that it was a long drive I just cared about the way they treated me. Now, going forward, I will go to Coral Gables, the service was excellent. I have no words to describe how wonderful, professional, friendly and attentive Dave was from the moment I expressed my concerns until it was resolved. He adds value to your company. Keep it up. Great job!!!! More

Service that makes me feel like a Queen From my personal Service Advisor, to every person i have encounter during my service, i have felt personal attention, positive attitude and service to From my personal Service Advisor, to every person i have encounter during my service, i have felt personal attention, positive attitude and service to make my experience exceptional. I certainly admire this attitude to me as customer, being part of Mercedes Family in this dealership. You guys are beyond the excellence and i will always return to that dealership - you never failed to be excellent in service and make me feel special. More

Routine Service Call Took my car in for Service Type A. Service was done properly, Service Manager, Lorena, checked my car to make sure nothing else was wrong. She had m Took my car in for Service Type A. Service was done properly, Service Manager, Lorena, checked my car to make sure nothing else was wrong. She had my service order written up, and my complimentary rental ready before I could get a cup of your delicious coffee. Car was ready when she said it would be. The text notification system works great, I did not have to call. Very good service! More