Mercedes-Benz of Coral Gables - Service Center

Always has and always will be :) You guys rock and everyone from the guy at the stand when you drive up all the way to Leo's excellent customer service was phenomenal. I have a new E You guys rock and everyone from the guy at the stand when you drive up all the way to Leo's excellent customer service was phenomenal. I have a new E 350 lease and I was given great service... As always. Ever since my previous Mercedes I brought for service before leasing this new car with George- everyone has treated me with respect and complete urgency to make sure my expirience was the best possible. Thank you to the Mercedes staff in coral gables. You all work together as a team and it truly shows as one moving machine that gives the client this best experience possible. More

Very commited The advisor understood immediately the problem of my car. They had it ready in the same day and explained to me what was the problem and what they did The advisor understood immediately the problem of my car. They had it ready in the same day and explained to me what was the problem and what they did about it. Everything is working properly. I'm very satisfied. More

An excellent service Mr. Figarola as given me, as always, an excellent service, very professional and accurate. I would really recommend him, as well as Coral Gables Merce Mr. Figarola as given me, as always, an excellent service, very professional and accurate. I would really recommend him, as well as Coral Gables Mercedes, Many thanks More

Convertible top on older CLK would not release. Repaired. Mr. Figarola went out of his way to make sure work done correctly. He texted me after the repairs to make sure it was done properly and suggested one Mr. Figarola went out of his way to make sure work done correctly. He texted me after the repairs to make sure it was done properly and suggested one additional minor work if I was interested. More

Courteous and Professional Service My service advisor treated me with great attention and professionalism and made me feel very comfortable that the issue with my vehicle would be quick My service advisor treated me with great attention and professionalism and made me feel very comfortable that the issue with my vehicle would be quickly resolved. Within just a couple of hours I received a call that the vehicle was ready. The pick up was totally seamless and the car looked spotless. It was washed, vacuumed and a nice courtesy cold bottle of water awaited me in my cold holder - courtesy of the dealership with a thank you note! It doesn't get much better.... More

Excellent!!! My experience always is really nice and fast. If you looking for good service you are at the right place. Ana Gasson thank you for your excellent ser My experience always is really nice and fast. If you looking for good service you are at the right place. Ana Gasson thank you for your excellent service and kindness. More

Excellent fast and great service, nice people! After taking my car to Mercedes Benz of Coral Gables for the first time to do the servicing, I was truly dellighted. There was no wait time, service w After taking my car to Mercedes Benz of Coral Gables for the first time to do the servicing, I was truly dellighted. There was no wait time, service was fast, accurate, the driver took me to the office and then he went to pick me up at the end of the day, staff was unbelievable attentive and friendly. And when I went back to my car, there was a cold bottle of water waiting for me. What a pleasure! More

GREAT HELP always that I have to visit this dealership for service or to find out about a car , I always received a lot of help and information regarding my ques always that I have to visit this dealership for service or to find out about a car , I always received a lot of help and information regarding my questions. Specially from Rene Garcia in sales and Valentin from service.....and George from service when I need an extra help .... More

Everything was great, except one thing Everything went very smoothly, I appreciated the Van ride home, and also the prompt way I was texted when my service was finished and it was earlie Everything went very smoothly, I appreciated the Van ride home, and also the prompt way I was texted when my service was finished and it was earlier than I expected. However, I did not appreciate the fact that someone changed all the settings on my Driver's Seat. They should have left it the way they found it. It was a bit of a shock to get in my car when the seat was so low and far back and every which way I could not even see over the steering wheel!! At least someone was kind enough to help me reset it !! More

Change of flat tire Excellent service and attention.Dealership a little overwhelmed, but they were able to replace the tire despite to take more than one hour. Since they Excellent service and attention.Dealership a little overwhelmed, but they were able to replace the tire despite to take more than one hour. Since they are basically the only dealer in Miami, they should have more shops. More