Mercedes-Benz of Coral Gables - Service Center

Very good Very friendly service, good customer service. My car didn't have a major problem, was at the shop for 3 days and I got a free rental car. Excellent ex Very friendly service, good customer service. My car didn't have a major problem, was at the shop for 3 days and I got a free rental car. Excellent experience More

Amazing Customer Service!!! I had a roadside emergency. The Roadside Assistant Representive had Excellent Customer Service. He understood my emergency & did everything possib I had a roadside emergency. The Roadside Assistant Representive had Excellent Customer Service. He understood my emergency & did everything possible to keep me at ease. He communicated with the Roadside Technician who got in contact with me immediately & the Technician made sure that I was safe & also tried to calm me & kept in contact wit me until he reach me. An Amazing Team very organized & dependable. Dania M Rodriguez More

Exceptional and stunning Well greeted and professionally guided through the process and our request for express service was accommodated efficiently. We felt it worth buy Merc Well greeted and professionally guided through the process and our request for express service was accommodated efficiently. We felt it worth buy Mercedes in coral gables and our second car will b defiantly a Mercedes The only thing was that the car was poorly cleand More

First time using dealer service in years. Long ago at a dealer far away I last used a dealer's service department, which at the time was unsophisticated and onerous. Now, after purchasing a g Long ago at a dealer far away I last used a dealer's service department, which at the time was unsophisticated and onerous. Now, after purchasing a gently used 2-year-young C250 still under warranty, I elected visit MB of Coral Gables for repair of the audio command module. I was pleasantly surprised by the current state of this service organization. From the online appointment option to the ease of access to the service writer, Tony Fuentes, to the readily available loaner, this was a very pleasant experience. Clean, courteous, efficient, effective...the positive adjectives stack up to describe one very satisfying service engagement. More

Helpful, Knowledgeable, Personable. Fernando is the best for all the qualities noted above. Always a gentlemen, direct in his responses and a most pleasant presentation. would recommend Fernando is the best for all the qualities noted above. Always a gentlemen, direct in his responses and a most pleasant presentation. would recommend your center to anyone. More

Superb experience with ciustomer care Each time I have come in for service, my service manager, Fernando Rengifo, has provided the very best service---kind, friendly, efficient and dedicat Each time I have come in for service, my service manager, Fernando Rengifo, has provided the very best service---kind, friendly, efficient and dedicated to going out of his way to answer all questions and inform me frequently of the status of my vehicle. Mercedes-Benz of Coral Gables---#1 in service. Jerry Haar More

Well organized prompt courteous service This is a well oiled machine! The personnel work seamlessly together and had me in and out in a very short time. Problem resolve, happy customer, as This is a well oiled machine! The personnel work seamlessly together and had me in and out in a very short time. Problem resolve, happy customer, as usual. Thank you MB of Coral Gables! More

did it again managed to surpass all expectations for quality and service in the service dept i arrived with new urgent issue and had no appt was taken in immedia managed to surpass all expectations for quality and service in the service dept i arrived with new urgent issue and had no appt was taken in immediately and resolved when i thought it was not fixable and did so with a smile unsurpassed ! More

Relieved is sales/ service experience Joe Figueroa is a true gentlemen with a vast knowlege and experience A true gem to mb I want joe to be always my advisor Joe Figueroa is a true gentlemen with a vast knowlege and experience A true gem to mb I want joe to be always my advisor More

Excellent Service. Every time I've taken my car for maintenance or some other problem, the service has always been exclusive, cordial, with a high degree of professional Every time I've taken my car for maintenance or some other problem, the service has always been exclusive, cordial, with a high degree of professionalism by all staff involved in the process. Especially Mr, Jesus Rivero my service adviser. More