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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,588 Reviews
Call Service Center (305) 445-8593

2,588 Reviews of Mercedes-Benz of Coral Gables - Service Center

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September 30, 2021

Aldo was awesome! Facilities clean and friendly. Turn over the car from service in record time More

by Crolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2021 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Aldo and our team met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 30, 2021

I felt very welcomed and taken care of by Andrea. A++++ Service. Would love to have her as my advisor moving forward. More

by KristaMonroe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
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Oct 01, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to leave us this five-star review! We're thrilled to hear that you found your experience with Andrea to be a positive one. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 30, 2021

Attention to detail and very knowledgeable of customers needs which is appreciated in today’s busy schedule. More

by ReyV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
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Oct 01, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your great review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. We're always happy to help. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 30, 2021

Tony is very professional and knowledgeable service advisor he’s the best in my word More

by Kiwicop42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Report | Print
Oct 01, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Tony, and our team. Please don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 29, 2021

Valentin Sanchez is very professional, knowlagable of mechanics and the response on the problems is very quick to solve the repIrs More

by Mtklip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear that Valentin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 29, 2021

La atención es excelente y el costumer service impecable , como siempre me voy contento , gracias por todo José More

by Carlos
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
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Sep 29, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jose and our team here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 29, 2021

As expected, the service with Jose articles was great. Been coming to him a few years now to service my car and the experience is always a great one. More

by Kaylee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Report | Print
Sep 29, 2021 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Jose and our team here at Mercedes-Benz of Coral Gables. We appreciate your business and look forward to seeing you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 29, 2021

An understanding dealership dedicated to service! From the valet to the office, I was helped even by employees off the clock when towing was a last resort. More

by Miami Native
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto’s work ethic, attention to service, and positive attitude was unparalleled. Creating moments to make you feel welcome and want to return in the future., Andrea Alarcon
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Sep 29, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 29, 2021

very professional, friendly and attentive work was done fast very clean car wash retiran to me More

by Sanzyordanis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 28, 2021

Jose Artiles es el mejor! Lo recomiendo por su profesionalidad y la seriedad de su trabajo. Siempre preocupado por satisfacer todas las necesidades de sus clientes. More

by onyxblu3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Report | Print
Sep 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words for Jose, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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